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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,437 reviews
Abdon's profile image
4 years ago

So far, there have been two issues and one was the electrical component. The guy came out and was very professional and nice. We had a Generac generator installed and because the dryer pulls so much more power than your normal outlets in the house, they had to put some kind of a transmitter on the wall that would help communicate there. If we were to lose complete power and the generator would kick in, there would be some kind of a delay to allow that power for the dryer to come into effect.Unfortunately, the issue wasn't an... read more

I made a service request for drainage issue and was contacted by Don from Simco Plumbing. He responded within a day to come and evaluate the issue and put in the request for approval. He followed up and kept me updated on the status. Came back and resolved the problem to my satisfaction. Overall great experience, very professional, courteous, great communication and would highly recommend his services. Sam 

Dian's profile image
4 years ago

Something is pending and I’m very much dissatisfied with that. My refrigerator has been going back and forth since the beginning of June. There were four different contractors that came out to try to repair the refrigerator. I'm now being told that the refrigerator cannot be repaired because of whatever issues that they were having. After adding the part to the refrigerator, Home Shield realized that it will be a problem again. So, the end result was we had a new refrigerator. I’m waiting now to get a new refrigerator.I sat ... read more

William's profile image
4 years ago

United Air came out for our AC as it wasn't coming on at all. They were totally nice people and they fixed it. Everything was cool. 

I requested repair for my stove and received an immediate response from American Home Shield. The repairman came to my house the next business day. He had to order the part so I’m not finished yet. So far, everything has been great. 

Yendi's profile image
4 years ago

I like American Home Shield. They were good and we've never had any problems. I've had them maybe a year and a half at this location. We also had them previously at a house we owned before for quite a few years. It was really easy doing my claim online. But I had an issue where I ended up having to call American Home Shield and get the initial company assigned to us switched to Cutting Edge. It was because I couldn't get in contact with the people that American Home Shield initially picked. A company not contacting you is pr... read more

Paul A.'s profile image
4 years ago

The operator was great finished the job and then called the next day to check if it worked right. 

Carol M.'s profile image
4 years ago

Never have a problem they can not address quickly. 

James S.'s profile image
4 years ago

Great quality service great company everyone AHS 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,437 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.