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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When the freezer kept freezing up on our refrigerator, Home Shield sent out Sears and they were very good. The repair person was very nice. Everything was repaired that day. It's a good feeling to know you can get the appliances fixed quickly. We're very pleased so far.
My toilet needed a whole new flapper ‘cause it wasn't flushing properly. Then my two sinks in my master bathroom were clogged. I called to submit the claim and AZ fixed the problem and they were quick. I've had American Home Shield for a long time and I've been happy with them. I have them in my other house too. Everything was easy and the whole experience was great.
We have security with American Home Shield. If everything goes out, it's fine because we have them. Recently, our AC was struggling to keep our place cool. Whenever it would really hot like when it's up to 90 degrees, it would struggle to get below 76 even though the thermostat is set at 72. AHS sent Air 72 to handle the issue. My unit was frozen so the techs had to come back. The guy turned the whole system off and waited until it thawed out. He came back and got the job done. We're happy with the service. Having AHS's warr... read more
We had an issue with our Coastal microwave. Coastal Appliance came when they were supposed to and had everything that was needed to repair it. They didn't have to go off and order parts and come back two weeks. The guy took care of it right away. Then I've had some previous calls that weren't good like the dishwasher. The AHS contractor came back three times ‘cause every time they replaced it, it turned out that wasn't what needed to be replaced. In the end, it turned bad because they wound up replacing all the components. I... read more
My overall opinion is your company is great.All the people you sent to fix my things were great people, and always do their best.Like I said in this past, you're loyal customers would like a break on billing, since my costs were very cheap in the day.No real complaints.
There was a clog in my plumbing and DNB Plumbing removed it for me. They did a good job. It was my first claim with American Home Shield and it was easy to do. We also had the air conditioner checked and the contractors did a good job as well. Everything was satisfactory.
C & C Appliance Repair is still working on the issue. The first person that worked on it didn't have the parts so we had to wait on that. It's been going on longer than two months. We've heard nothing. My husband called in to see what was going on, and found out that individual had COVID so he was being isolated. Then they sent out another person. He had to do a reassessment because information was not shared across people. Now, he ordered the parts. He is coming back tomorrow to fix the problem.American Home Shield is okay.... read more
Everything has been great and very quick with American Home Shield. The online platform is really easy to use, which is nice for putting a claim. So far, compared to my last warranty service, the claims have been answered faster and I like the vendors that have come out better. Sunbright Pool Services was great and very helpful. The gentleman that came wore a mask. He answered all of our questions and helped solve the issue.
In the short time that I have had and used American Home Shield they have been professional and timely in getting technicians to me to diagnose and repair items I have had issues with. At this time I would recommend them and their program to others who are looking to have some extra piece of mine with their home and repairs. The technicians that have been scheduled for me have been great to work with, very professional and very thorough, they even take time to explain the issues and offer tips for later down the road.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.