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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,774 reviews
Rafael Flores's profile image
Rafael Flores 
3 years ago

I've had to use my plan twice. One was a nightmare that almost made me cancel and the other went very well 

Gary Johnson's profile image
Gary Johnson 
3 years ago

Air conditioning leakage of water, repair and out to house in less than 30 minutes. 

Business response:

Good morning Gary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Laquetta Jenkins's profile image
Laquetta Jenkins 
3 years ago

I think they stand behind their commitment but there were a couple of wrong calls on my end that they did not budge on 

Latarsha Hasty's profile image
Latarsha Hasty 
3 years ago

My experience with American Home Sheila has been wonderful. Very professional. Great Service!!! 

Business response:

Good morning Latarsha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Howard Friesner's profile image
Howard Friesner 
3 years ago

I've had a claim for a Repair on my dryer and we agreed that since I'm in a remote location that they would just replace it because the cost would be too high to get a service guy to my house So after I paid the 75 dollar service fee American Home Shield somebody thought it might be funny to send me a check for $204 instead of the full refund value of the dryer 

Kimberly R. Wrim's profile image
Kimberly R. Wrim 
3 years ago

They always responded to my calls promptly and got the Job done. 

Business response:

Hi Kimberly. Thank you for your positive review. We appreciate you letting us know how well we did in taking care of your repair need. Thank you for trusting AHS as your home warranty company. 

Very Dissatisfied Customer's profile image
Very Dissatisfied Customer 
3 years ago

Some of their contracted are overrated, while some are great. 

Stajcer's profile image
3 years ago

Ease of use online. Quick response time from service providers. 

Business response:

Hi Stajcer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Ryan Young's profile image
Ryan Young 
3 years ago

American Home Shield is always quick too respond and get the job done! 

Business response:

Hi Ryan. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in your home warranty with AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,774 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.