This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A friend of mine had American Home Shield and they were really pleased with it. I looked into it and became part of it too. I've had them for 2 years now. Recently, the water wouldn't shut off right and there was a leak. There was a bad valve on the shower. I filed a claim and got a text that was telling me that the contractor would call me within the next 24 hours and they did. They did a pretty good job. They came right in and the guy looked at the problem. He didn't have the parts with him so he said he'd be back the next... read more
My refrigerator wasn't cooling on the refrigerator side and it was overcooling on the freezer side. I called on the phone where there was a man who gave me instructions on how to file the claim. Then I did the actual claim online on my cellphone but my thing was saying that it wasn't working. So I emailed the guy who had helped me set up the home warranty back in March. I told him that I was having trouble making the claim and he said something about the account not having been fully activated. The fridge started having prob... read more
I feel protected American Home Shield, especially in being by myself in my house. If anything, I can just call them and they can take care of it. My friends even got AHS too because I told them about it. I called Home Shield and they told me that the company was gonna call. Extreme Heating & Air called me on the same day and gave me a permit for maybe a day or two later. The guy came when he said he was supposed to be here and it was done. He was saying that the AC was stuck and it needed to be flushed. There was a puddle of... read more
I had a water heater that went out and the contractor was very professional and they did an excellent job. They replaced the water heater the next day. American Home Shield is very convenient for me. I also had two heat pumps replaced and some electrical work done. The last two experiences I've had with them were both very good.
I always like to have a home warranty company and I like American Home Shield the best of anyone I've had. Precision Overhead came out for a claim on my garage door opener. I had heard from another company about a year ago that the garage door opener was dying and it did die. The gear stripped out. So I called the Home Shield warranty and Precision Overhead told me that my whole garage door was so messed up. People had hammered the rails back together and it was gonna put too much of a drag on a new garage door opener. This ... read more
The air conditioner was making a loud noise like a washing machine and it turned out to be the blower motor. When I made the claim online to American Home Shield, they let me know what contractor was coming out and what time. Then, they contacted me to verify. The guy from Air Control Experts was great and the service was very professional. He came in, did his work and left. Everything’s good since then and we’ve got air. I’m happy that I subscribed to American Home Shield. I've been living in that house for 15 years and it’... read more
I have an old AC unit and it was making a loud noise. I called AHS and they gave me the information I needed so I could have a technician come to my home. I was impressed with AHS quick and reliable customer service and the company they recommended came to my home within 2 working days. My overall experience was pleasant, professional, and sufficient.
I submitted a claim to AHS for my AC unit and they sent Climate King. Their serviceman came in a timely manner and checked my unit. He told me what he was doing each step of the way. He repaired my AC and now, it's a lot cooler at my place. I have been very pleased with AHS. They should just keep doing what they're doing and responding to my calls like I'm the only customer they have.
Our hot water heater was no longer heating the water. It was just very ice cold water. My husband called American Home Shield. The rep said that they would contact a company and we should hear something within the next day. On Time Plumbing & Heating was our contractor. We called and they called us to schedule. It was either the next day or the day after that company actually came out and fixed the hot water heater.The tech was great. Our window was like 12:00 to 3:00 and he showed up right at 12:00. It was quick and he was ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,364 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.