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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,773 reviews
Paul Schmidt's profile image
Paul Schmidt 
3 years ago

simple easy process for a first time claim 

Business response:

Hi Paul. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair. Thank you for choosing AHS. 

DEBRA E MCDUFFIE's profile image
DEBRA E MCDUFFIE 
3 years ago

I came home from vacation to a busted water heater. In less than a week American Home Shield put me in touch with a local company who assessed the situation and installed the replacement unit. This unexpected repair could have ruined my post vacation budget but thanks to AHS my out of pocket was only a third of the cost. 

Business response:

Hi Debra, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Michelle sofield's profile image
Michelle sofield 
3 years ago

Affordable, reliable, responsive company. Peace of mind is worth the premium! 

Business response:

Thank you Michelle. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. Thank you for allowing AHS to take the hassle out of your home repair needs. 

Lloyd Milton's profile image
Lloyd Milton 
3 years ago

They replaced a washer machine for me, got it today 

Business response:

Hi Lloyd, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Joyce Rattanavong's profile image
Joyce Rattanavong 
3 years ago

Very professional and it was actually a pleasant surprise to see that a company will do what it says. 

Business response:

Hi Joyce, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Bill Diamond's profile image
Bill Diamond 
3 years ago

Fantastic service with GREAT pros! Barely any edit to schedule service. Super prompt, working two days! Tech knew our house - he helped build it! 

Business response:

Good afternoon Bill, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Edith O Robinson's profile image
Edith O Robinson 
3 years ago

Great turnaround time once you call and file your claim with AHS 

Business response:

Hi Edith, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Robert Legault's profile image
Robert Legault 
3 years ago

We had a problem with our clothes drier, Home Shield sent a tech,. out and it was fixed in 10 minutes. 

Business response:

Hi Robert, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Denise Manon's profile image
Denise Manon 
3 years ago

They always have taken good care of us in a very timely manner. 

Business response:

Hi Denise, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,773 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.