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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,819 reviews
Henry Ford's profile image
Henry Ford 
3 years ago

Contractors usually suboptimal. Also very resistant to replacement even when repairs required multiple times. 

William Pommering's profile image
William Pommering 
3 years ago

Issue resolved quickly and with one short, phone call 

Business response:

Hi William, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

JUAN PEREZ's profile image
JUAN PEREZ 
3 years ago

We had already two different cases of repairs needed and both were solved completely to our satisfaction. 

Business response:

Hi Juan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Paul's profile image
3 years ago

They attempt to get responsible companies to do a professional job 

Business response:

Hi Paul. We thank you for taking time to provide feed back on your experiences with AHS. We value your opinion and look forward to taking care of your future warranty needs as well. 

Shawn Lamberson's profile image
Shawn Lamberson 
3 years ago

Wonderful and Excellent response time with awesome customer service and very friendly agents 

Business response:

Hi Shawn. We really appreciate your positive feedback. We strive to provide prompt and reliable service for our members with each service request. Thank you for choosing AHS. 

Scott Porter's profile image
Scott Porter 
3 years ago

Response time for appointments and repairs is really fast! 

Business response:

Hi Scott, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Gary Montgomery's profile image
Gary Montgomery 
3 years ago

Keep raising the rates every year. Raised it 27% this year. 

Michael monroig's profile image
Michael monroig 
3 years ago

They were very receptive. Though some more research would have found a company that serves mybsystem 

Business response:

Hi Michael. Thank you for your feedback. We are always looking for ways to improve the service we offer. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need. 

Darren Anderson's profile image
Darren Anderson 
3 years ago

Excellent customer service. Quick response 

Business response:

Hi Darren, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,819 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.