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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My toilet was not flushing right and my garbage disposal had to be replaced. I called American Home Shield and they had a tech from Central Ohio Home Maintenance come. He was really good. He fixed the problem and that's all that matters. Also, I always speak with a live person when I submit claims and they're good.
I've had 2 claims since I've been with American Home Shield and submitting them has been pretty easy. When my garbage disposal was stuck, a tech came in 2 days and fixed it. He was a really nice guy.
AHS serves us any time that I need them in excellent, quality services. The only issue is that each year, the price increases for me. I have paid for several years and my price is always more for me than for a new customer. I feel it's unfair. I asked them a lot of times, they said, "No, the property value changed, everything changed, we need to increase." We had an air conditioner issue recently. The contractors got to the site and fixed the issue. However, I needed the report and nobody sent the report. Finally, they sent ... read more
We bought our house last year and we had a protection plan with AHS. Within the last few months our furnace and air conditioner went out. AHS sent out technicians to fix our problem with minimal out of pocket. We are very impressed with the excellent service and plan to extend our contract when it is up for renewal.
I had YAZD Mechanical come out because my air conditioning wasn't working. They changed the capacitor and then it worked. I just showed them where the stuff was. They went out, and fixed it, and then showed me what it was, and then left. The experience was efficient and the job was well done. I called American Home Shield and did the claim by phone. Their claims rep was very helpful. They gave me a window of time at 1:00 to 5:00.I had American Home Shield before and then I had another company that I did not enjoy being with.... read more
There were issues with the heat in the house. The core of the compressor was leaking and had to be replaced. I got online and made a claim with American Home Shield. The website was fine. I got notifications both through text as well as through email. The contractor, Wilson HVAC, was perfect. They were very professional, timely, and clean. It's been good so far since the repair. The repair has allowed me to control the climate in my house. My house was 85 degrees with no air conditioning. Everything was fine.
We had to put a pot underneath the sink because water was leaking through and I called the claim in to American Home Shield. The wait time was a little long but the rep was nice. The contractor was friendly and very respectable. He was a couple of minutes early and had his mask and gloves on. He was very careful and knowledgeable in explaining what the issue was. He took care of it. I haven’t had issues since and everything has been working perfectly. The service with AHS has been great. One time, the service team never came... read more
Our AC was leaking water into the crawlspace in the hallway. It was leaking through the filter and making a puddle of water. American Home Shield sent A-US Air Conditioning of Texas. We got to soak up the water. It had two leaks outside and one leak inside and the tech fixed it and it's working fine now. He was a really nice man. We were satisfied. I like being able to call American Home Shield when something goes wrong. I haven't had that much go wrong since I've had them, but we've had an okay experience with them so far.
I've been pleased all around with ACE Heating. Every service call I've requested with Home Shield has been handled well. The only one that was a little off was when it involved appliance like my GE appliances. Their normal window is they set you an appointment about a week out.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,364 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.