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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,359 reviews
Jarrod's profile image
4 years ago

All City Appliance came out for a dishwasher. It wasn't cleaning the dishes. It had been clogged up after years of use. The technician had to come back with parts. My experience with American Home Shield has always been good. 

American Home Shield was the easiest to set up, and cost-wise, it was efficient. I've been with them for three years now. I only wish they cover more products in the house or more issues. I also had one small issue with one contractor, but the rest have been great. Sunbelt Electric is an excellent company. They fixed the part in one time with my claim. I highly recommend it. 

Dawn's profile image
4 years ago

The contractor that came to my house was very professional he fix my air condition. Now it’s working very well he was very friendly and nice gentleman thanks very much 

Kristine P.'s profile image
4 years ago

Excellent response and service. Too care of problem, no questions asked. 

Daryl's profile image
4 years ago

I was getting just warm air coming into the house and I went over to the machine outside. I noticed that the compressor wasn't even running and it was only the fan that was running. When we put in this claim, American Home Shield wanted to send Comfort Pro. We had a major problem with them back in December and they left us without heat for nine days. I told AHS to take that name out of the system. I didn't even want them at my doorstep. Since we went to an automated system, I had to sit on the phone for an hour waiting to ge... read more

Mike Q.'s profile image
4 years ago

Aside from long on hold times the service was great. 

Deborah's profile image
4 years ago

I got mad at this other warranty company so I quit them. It's been almost a year now that I've been with American Home Shield and so far, it's been good. I call and people come and fix the issue. I had a claim with 822 Plumbing and it went good. The man was a little grouchy but I guess he got up too early. He was on time. 

Benjamin's profile image
4 years ago

I had some plumbing issues - 2 toilets that were down and a sink that was leaking. Filing the claim was pretty easy. I just went on the app, did my thing, then I was contacted the next day. The dude was in and he was professional and nice. He did his thing and did a really good job. He was fast and he knew what he was doing. I like how good the contractors were with their job. They were fast, efficient, and I haven't had any trouble since then. My water heater was broken one time and they came out and fixed it real quick. I ... read more

Mark's profile image
4 years ago

I've been recommending American Home Shield to family and friends, and everything is fine. I was with them last year. When some things happened, I had to drop out and I got back with them beginning of this year. I submit claims online and I've had two services. They were both for the air conditioner, and they were both by Elite. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,359 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.