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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve had a great experience from the time that I started with American Home Shield and I don’t think there’s anything they need to change. They’re able to bring out great mechanics and they come out and they explain. They also give you tips on how to handle things going forward as far as the small stuff. Recently, my AC claim was handled quite well. May Heating & Air came out and the guy was very professional and very thorough. He explained what happened and he went through the process of what needed to be done. He went out ... read more
The service from American Home Shield is great. As long as I had it, everything worked out fine and I had no problem with the service people they sent out.We had Carolina Air, Heating & Cooling and they called right away. Then they came and assessed the problem. The tech had cleaned out some condenser pump or something. The AC was cooling, but it cut off. So I had to call them back 'cause we figured out that it needed some Freon.
the service was great and very timely and taken care of quickly. the tech was very courtious, and performed well. I have great confidence in American Home Shield and have always confident in them as they have always been true
The water heater was not producing hot water. Initially, Infinity Plumbing came out and relit it for me, and that was great, but then it went out again shortly afterwards. Quite promptly, as soon as I called the tech, he was able to say, “You know what, it's an old water heater and you’re probably gonna need to just replace it.” So, the next day or two days after, he sent someone out and two guys replaced it and we're doing good. I've had other claims and Home Shield always did really well for me. They always came through wi... read more
I love American Home Shield. They sent Best Care Home Services when the AC wasn't turning on. We have two AC units and the upstairs went out first. Then we were waiting for a couple of parts to come in. Right when the part came in, the downstairs unit stopped working. But we have air now. The issues upstairs were the fan and the blower and downstairs, it was one of the capacitors.
A long time ago, there was a time when American Home Shield said we should have done this and that and they didn't pay for our claim. Recently, my husband called in a claim for our air conditioner to American Home Shield. They sent Service One Air to our place and the tech told my husband that we needed some part that was causing our unit not to cool. They replaced that part in the next day or two. My husband told me that the techs who came were very professional. So far, we've had a few claims with Home Shield and their cov... read more
I have been with American Home Shield for quite a while. Every time I have had to request service my request was handled in a timely manner. The contractors have been professional and pleasant to deal with. I highly recommend American Home Shield.
I love the fact that you guys come through as promise. Being new to your program that means a lot. I had an issue an your company resolved it right away.
I like the ease of not having to worry when something breaks. I know that for the most part, American Home Shield would cover it. I had them on another property too. They are very professional. Their contractors tell you what's going on and they arrive when they say they're gonna arrive. I like that they have photo IDs. And I prefer the technicians to come out with plumbing on any issues that I have because I know I can trust them. I had a recent claim where my garbage disposal wasn't working, my dishwasher wasn't draining, ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,364 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.