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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,385 reviews
Bryan's profile image
4 years ago

Overall good service but occasionally takes several days to a week for service. 

Robert S.'s profile image
4 years ago

I have had AHS coverage on at least 7 houses. When something needs to be replaced, there is no problem having them agree and paying the cash value. They also use usually very good repair people who come quickly. Overall, I have been happy with AHS and would never own a home without AHS coverage. 

Anthony P.'s profile image
4 years ago

Excellent service and easy to work with. and customer friendly. 

Michael's profile image
4 years ago

I could hear the pool pump in my bedroom and all of a sudden, I heard it make a weird sound. I went out and didn't know what it was so I shut the pump off and turned it back on. It would be fine for a while and then I'd hear it again. But the second time I heard it, I went over and I noticed my suction had gone down like half. So, it was wasn't just a sound. It was affecting the suction of the pump and it wasn't circulating my water, which I knew would not be good for the pool. It would turn green and then I’d be buying all-... read more

Timely repair and it cost less than if I didnt have the plan. 

K. E.'s profile image
4 years ago

No issues experienced with this work order 

Lewis P.'s profile image
4 years ago

Excellent service and feedback to customers 

Maria's profile image
4 years ago

GE Appliances had been out once and they fixed the dryer but it didn't come back on. The problem was something with the knob inside and they came back out but I didn't have to pay another service charge. So I was pleased with that. Also, the technician was really polite but he just left all the big stuff, like the tub and everything that was inside my washer, for me to dispose of. That was the first time that it ever happened to me. He said I could just set it out for the trash and they'd pick it up, but I didn't like that b... read more

Ronald D. S.'s profile image
4 years ago

I have been an american home shield customer for about 20 years, I have two contracts ! My biggest complaint is the time I spend trying to contact a person. Once contact is made the current process works well. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,385 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.