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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My flooring has started bubbling up in the kitchen and I thought I had a water leak, but I wasn’t really sure. I got on the website and submitted the request with AHS. They emailed me with the time and then the contractor called to make sure. It was a pretty quick deal. The contractors came out and it was not a water leak. It was an HVAC problem that was causing the floor to bubble up. They did the best they could. They didn’t have much to work with ‘cause it wasn’t a water leak. But they turned everything on and looked arou... read more
Unfortunately for me, it was hot when the unit broke down, but that's usually the case. I did the request online and I had to wait for a part, but everything was taken care of.
I'm a Realtor and we have our representative from AHS. The phone number I call is the number she gave me. The other number that I called a year or so ago, I was on hold for eternity. When I called the rep she said, "Call this number.” They answer quickly on that number. We had a refrigerator go out and it took about two weeks for them to get a part. Not having a refrigerator for two weeks was kinda rough. Our house is getting older and stuff is gonna start falling apart, which is why we renewed with AHS. We feel pretty good ... read more
The process to submit my claim with AHS was really quick. I just submitted it online, paid my $75 fee and then they hooked me up with a technician. The technician and I talked and he came right out the next day. Something was going on with my air and it wasn’t cooling. He checked it and fixed me up. He was a really good guy.
Home Shield takes care of things that need to be taken care of. We've had them do air conditioners, primarily out there with heat pumps, and sometimes, smaller things like the shower. Something that I might not feel comfortable doing myself or that I think would be cheaper if I have my warranty company do it than if I do it. One time, we had a leak in the main control faucet in the shower. The tech from Integrity Plumbing was polite, courteous, and careful. He watched after he did the work to make sure that it was okay and t... read more
Prompt service! Late one night, while running the washing machine, water came up through the laundry room floor drain and master shower drain! I contacted American Home Shield on Friday and a plumber was here by Monday, at 8:15am. He was very professional, and clearly explained everything in detail. The issue was solved within an hour’s time! Extremely happy with American Home Shield’s service!
It was a great experience; schedule service and I was notified about the date and time. Repair tech arrived on time and fixed issue. Will continue to use this service. All tech are professional and knowledgeable.
The tank of the toilet was filling up and then spraying out. I went online with American Home Shield to file a claim. The website was good and the contractor came when they were supposed to and towards the beginning of the window. The experience was very good overall.
I called in my claim with Home Shield and it was a very smooth process. The guy from ASP of Northern VA was very nice. He came out, told me what was wrong, told me he didn't have the part, and came back. He was here on a Tuesday, came back on Friday to replace the part, and everything was great. They kept me updated with what was happening, and then he came and replaced it, and he was gone within half an hour. So, he was quick too. Home Shield was also great. That was my first claim and I didn't have a problem. Hopefully, it... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,587 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.