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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the bottom half of my DE filter cracked, which was leaking water on my pool. I got ahold of J V Pools through American Home Shield and the tech came out within a week. He had to get the bottom half part. It looked like a rebuilt and not a new one. He installed it and it's working fine. I've had other claims. It's easy getting somebody out here. I didn't agree with the water heater decision AHS had. They said it was due to no maintenance, but I understand that. Also, they should have a selection of contractors you can c... read more
I had a plumbing issue and I went online, signed in, and requested a service from Home Shield. It was easy. The only thing is that it doesn’t give the option to pick a contractor anymore. I used to like that because what I would do is look at the list, then go to Yelp and Google and stuff like that, and see their reviews. But I’ve been lucky the last two times that I had to do it. The tech from The Lindsay Company who came out for the plumbing claim explained what he needed to do and then he put it together. He made sure eve... read more
I have had 2 claims, hot water heater and a/c work. Both repair appointments were great. Each Technician was friendly, courteous, honest, knowledgable and efficient. American Home Shield is a great investment. I recommend AHS and will always have AHS.
I needed some kind of back up. I'm a single person and I don't have anybody. I can fix some things but I can't fix everything. So, it's always good to have the insurance of having somebody to come behind you and do what needs to be done without me making it worse. The tech was polite and professional. He was good and my claim ended up not even being an issue with my dryer. The issue was with my circuit breaker and he finally told me, "Well, you need somebody to come and replace one of the circuit breakers." So far, everythin... read more
super easy to log onto the portal and file a claim. claim is assigned and txt confirmation sent immediately. service tech contacts me with in 24 hours. I've always been happy with repairs. I have found it to be well worth the price
The A.C. call was placed Friday evening. We figured we wouldn’t hear from them till Monday. Monday mid-day we did get a call that we would get a visit on Wednesday between 8a-2p. They arrived by 1:30 pm that day. The tech was very thorough and efficient. He assessed and fixed the problem immediately. Except for time to get out to fix it, everything was great.
A friend of mine recommended AHS to me when I went to visit her. When I came home, I signed up. Recently, my garage door wouldn't open. I called American Home Shield and they contacted M. Preising Electrical who then made an appointment with me the next day. Their tech came out the day after that and did an excellent job. The tech said he had to replace the spring that goes across the garage door. He told me how long that would take and then stayed around to test the replacement a couple of times to make sure the door opened... read more
There was a leak coming from the sink. AHS found Mayes Plumbing & Heating and the guy fixed the issue. My only gripe is that to have less automated machines so that people get to talk to somebody from AHS quickly. Aside from that, it was fine.
American Home Shield has been very responsive in taking care of things that need to be taken care of. The Lindsay Company came out when the shower was leaking and they repaired it. They came out the second time for the master tub faucet that was leaking. They made that repair and left everything in working condition. The technicians were very good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,631 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.