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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Technican was prompt , knowledgeable And honest when looking for the problem. Would definitely use them again.
Exceptional Service, especially with the Covid19 issues we are currently having at this time. The Kitchen appliance service team ******************* sent was outstanding!
The dryer wasn’t spinning and it quit working. We called American Home Shield to submit the claim and we went through an automated prompt system. Fleming Appliance Repair let us know when they were coming. They came in, did the work, and were professional. I’m back to having a dryer that’s working. AHS is definitely convenient because you save some money from unexpected cost. You never know when something’s gonna break down, and then they’re pretty quick to get you somebody out here to take care of the problem.
Rapp's came to do something with our toilets that were acting up. Submitting the claim online is normally okay, but today it was not. It did not function, and it would say that it is unable to load. I hate to say the process is easy when I spent a lot of time today trying to get on the website. But, otherwise, American Home Shield has been very convenient, and the people that they send out here have been very professional.
My AC claim went pretty well. I was quite pleased with the technician guy. When he came in, he was very friendly. Before he even started working on and diagnosing my problem, he told me that he had been to quite a few homes in my neighborhood and he could almost guarantee what my issue was because it had been the same in every home that he went to. Sure enough, he went out to my unit and took it apart and showed me that it was the exact same thing. My next-door neighbor had the same issue, and then my neighbor across the str... read more
Everything went well with our AC claim, except for having to wait because they were busy and they were backed up. We had to wait a few days without having any cold air in here. With the heat here where I live, it was awful. American Home Shield may not have enough contractors. But when the contractor came out, they did their job and they did it well.Before this claim, we had a claim for a toilet that wouldn't flush. The contractor came out and switched the toilets because they couldn't do anything with the one we had. But th... read more
We just moved into this house 4 months ago. I don’t know how old the refrigerator is. But it stopped working and everything started to melt. I called the warranty company and they were very efficient. They contacted the repair service who called us right away. The only disappointing thing was that they were unable to come the same day but that’s understandable. They came the next morning and repaired it quickly. I was glad the house included the warranty
The toilet was stopped, and so I submitted a claim online. American Home Shield's website seemed fine, and they said that a contractor was expected to come out in 24 to 48 hours. It was a holiday weekend, that was the issue. And then, the original people that they assigned it to did not do sewer stoppages. When the contractor Mason's Plumbing finally arrived, they were excellent. Since they have been out, everything has been doing fine. It has been wonderful -- we could not use the bathroom before.
There was a leak under our sink and the rep from K & S Plumbing came in and replaced something. He did the repair on the same day, and everything is fine now. I've been with American Home Shield for five years and I continue my coverage because I know that everything is covered with them.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,576 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.