This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great experience, placed my repair request with AHS online in the morning, and the referred repair man showed up the same day in the afternoon. He was very professional too, and even though he said there wasn't much he could do to improve my air-conditioning situation I was very happy with my overall experience.
My nephew’s wife has AHS. She was happy with them. So I followed her. My recent claim with AHS was for a tankless water heater. It was a little bit more difficult than if it would have just been a regular water heater. The contractor had to get on the phone with somebody else to get it straightened out. Then, since the unit was a whole six years old, it was obsolete, they just had to replace it. I was without hot water for about three and a half weeks. It was shipped really fast and they had to figure out what the problem wa... read more
AHS was prompt in their response to fix my broken water heater. I joined this insurance not too long ago but they were ready to help solve a critical problem by replacing it. Their customer service is awesome and prompt.
Bradley Electric came out for a claim and they’re very organized and very clean. They did the job and left. I'm very happy. American Home Shield is very good. My whole family is with them.
Reliable. Wait time to speak with a representative is my main issue with American Home Shield.They need to figure out a way to reduce wait times
They have professionals that they use and I have had no problems just satisfaction with a job well done. I been using American Home Shield since 2016 when I bought my Florida condo.
Star Services was in contact the next day after I set up the claim online. There was a leak between our freezer and refrigerator, and the person came out in about seven days. He cleaned up and did good. The leak was plugged up. We also had locks changed through American Home Shield and overall, everything was good in my experience.
I submit claims to American Home Shield online and by calling. Both work well for me. Recently, I had a claim for an AC unit and the tech they sent did a good job. He wore gloves and had a mask on. He was very concerned and did what needed to be done. He had the part needed and he put it in. Everything went smoothly and he repaired things in under an hour. My AC has been working well since then. I was satisfied with him.
My garage door wasn't moving at all. I submitted a claim through American Home Shield's app on my phone and it was very easy to use. Thus far, AHS has always sent me a text or an email telling me who the attending contractor is gonna be and how much time would pass before they contact me. Plus, there's usually a phone number I can call to contact the contractor right away if I want to. For my recent claim, their contractor Garages R Us provided outstanding service. I’ve had different companies prior to going with American Ho... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,553 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.