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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have always had great contractors fix my issues timely
Great customer service, They had the tech contact me with in a few minuets, set the time and came and fixed the issue.
I prefer to submit claims with Home Shield online. When you call, you may get on hold and you can’t control how long that phone call is gonna take but it seems to work better if you go online. It's easier and it's so much faster. You get the phone call and the texts back letting you know everything you need to know very quick. If you don’t like the company that they selected, you can switch. If you know of a company that they work with and that you like and trust, they let you use that company. Every time we’ve had to use th... read more
Submitting a claim has been okay with American Home Shield. The first time Ace Heating & Cooling came out, we told them that we heard the fan on top of the outside unit seize. It started making some noise and we went over there to see what it was doing. It got slower and slower and then made the noises. So, the contractor changed a couple of relays and said, "No, your fan is good. It's coming on now" -- but, I think it had to get hot to start doing that. Then, that same night after he left, it did the same thing again. I do ... read more
One of AHS's contractors called UA Heating and Cooling came for an annual check-up. Everything went well. When I moved to my house which is an old property, the seller paid for AHS for the first year. I paid the same thing for the second year but then I retired and couldn't afford top-of-the-line coverage anymore. So, I just got air conditioning and heating coverage instead. I've gotten good service so far.
Appreciate the quick and reliable service. Ease of requesting service
Americare Appliance Repair, the contractor sent by American Home Shield, was good -- Time, labor and everything was good. They walked me through what the issue was with the washing machine and dishwasher. I feel good about them being able to knock it out at the same time.
Very reliable in replacing what can not be fix. Protection policy is affordable. Very good investment.
The warranty is honored and the work is done to the clients satisfaction.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,553 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.