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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,517 reviews
Monica R.'s profile image
4 years ago

This is my first home warranty, and my first claim.it was very easy to explain my problem and get a repair person. 

Fred S.'s profile image
4 years ago

Quick response time but additional $75 for each service request seems excessive. 

Dominick's profile image
4 years ago

I was having some trouble with my fan. I called the 1-800 number of American Home Shield, paid the deductible and they dispatched someone out. The tech replaced the fan. The service provided was really good. They're professional and I didn't have any problems. They were definitely knowledgeable about what was going and fixed it relatively quickly. Everything is working fine and I haven't had any trouble.I was telling my daughter before I had the ac fixed that on a day like today, when it's 90 degrees I used to have to have m... read more

Danney S.'s profile image
4 years ago

they solved my problem right way they had it completed within a day 

leroy's profile image
4 years ago

good service . timely repair. no hastle warranty. good value. 

Jitendra V.'s profile image
4 years ago

Professional and efficient service providers. Great online systems for requests. 

Colleen's profile image
4 years ago

I’m one of those old-schools and like to talk to a person. However, I have difficulty with AHS's wait times. You have to submit claims on the computer. They said that they were aware of it and they were gonna be working on it, but I haven’t seen a change. Other than that, the response time for the contractor to get back is always quick. Our claim all worked out well when the AC was not cooling. We’d have it at 70 and it would be 78 in here. The contractor did a great job. He’s gonna come back to check it in July to see if th... read more

Dorothey's profile image
4 years ago

When things go well, it’s great. Many problems with LG refrigerators and too many different vendors to fix. That said ,it has been very cost effective And a life saver when AC went out and brilliant help with water heater. 

David M.'s profile image
4 years ago

No complaints. I'm a very satisfied customer. I would highly recommend American home shield to every home owner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,517 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.