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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always on time and good service ,highly recommended
Promptness for service and excellent service co
We’ve had Certified out a handful of times since we moved in and we’ve always had them come. They're really good and very thorough. They're coming for plumbing, but they're also checking our electrical. They look at all angles and they're really friendly too. I submit our claim to AHS online. Then typically, since we’re familiar with Certified now, we would just call Certified right after. But everything, we just did right through the internet.
Requested service a few times and it has been quick to resolve problems.
excellent customer service was top notch
Great communication and quick response to service request.
Everything went well when Myers Comfort Specialist of Montgomery. The AC has been working good since. However we noticed the other day that the drainpipe was draining more than usual. It probably had something to do with the fact that the part that replaced was leaking. So hopefully, it's supposed to do that. It took two days from the time I filed the claim to the time it was fixed. I hope that AHS has the option to switch to the company that could get out quicker.
When the water heater was leaking from the top, the contractor couldn't repair it. It had to be replaced but it took a while to find one that’ll fit because ours was pretty old and it wasn't being made anymore. He had to find one that was comparable to what we had and he found one. We then gave him the money to go get it. We got it and put it in. We had an issue with our air conditioner unit's Freon last year. The contractor put the Freon in, checked the air conditioner out and made sure it was okay.
Tropical Breeze Heating & Air was very efficient and they fixed the problem within a few days. The only difficulty is getting somebody if you want do it on the phone. You have to wait about 15, 20 minutes. There are so many different warranties out now. No one knows who the best one is. So, if Home Shield could lower their prices a bit, it would help them get more consumers involved with them.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,553 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.