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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,481 reviews
Willia N.'s profile image
4 years ago

professional and they were able to set my appointment right away. 

Carolyn M T.'s profile image
4 years ago

Good results when needed. Prompt response from repair company. 

John's profile image
4 years ago

American Home Shield was outstanding. I called in my claim and it went very well even though it took about an hour (I waited on the phone for about 50 minutes). When Swift Appliance Repair came out, the guy was very good because he took one of the units’ capacitor out and replaced it. It took him 45 minutes and he fixed the unit. It’s been working ever since. 

Jamillah H.'s profile image
4 years ago

Very nice , timely and helpful. Jack was very polite and informative . The process was easy and everyone was efficient 

Michael T.'s profile image
4 years ago

Very reliable . Always have sent out professional repair companies. I have been with AHS for many years and I recommend you highly. 

Christine V.'s profile image
4 years ago

Such a great experience with AHS. Our A/C has stopped working last week . We filled out on line to request the A/C repair service and got the appointment right next day. The A/C tech come over to diagnostic the problem from the compressor , So they replaced the new compressor to fix the problem quickly and even providing an follow- up service the day after to make sure the A/C problem has successful resolved . Thank you so much for the excellent services from AHS & Phil’s Good A/C company 

Joshua's profile image
4 years ago

I called American Home Shield and it was easy. The wait on the phone was not very long -- the conversation was longer than the wait time. The tech from Liberty Appliance Repair was very professional and helpful. He had to come out twice. Once, he fixed the ice maker and the cooling unit itself. On the second time he had to come out to bring a sensor to make sure that the problem did not reoccur. The timeframe took a little bit longer than we were comfortable with, but that was all during the height of the COVID mess, so we e... read more

Brad's profile image
4 years ago

I've been with American Home Shield for a while and I've had no problems. I submitted a claim with them when one of our AC units was not pumping out cold air. I filed it on a Friday and they were here maybe on Monday or Tuesday. It was easy and pretty quick. Then the guys from A/C Rescue were good. 

Emmanuel W.'s profile image
4 years ago

I am very pleased with the quality of the equipment provided by AHS for the repair as well as the repair time post the vendor receiving my HVAC equipment. The customer service hold times are no less than 45 minutes without a callback option which is unfortunate. You\'re often speaking with someone in an overseas call center who cannot provide any real assistance but just notes on your account or transfers you to someone stateside which often takes no less than another 35 minutes of hold time. But when you finally get a perso... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,481 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.