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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Appliance Express had to come back for two or three times for my appliance issue. The guy did not have the part -- it was one of those things in life where you just could not carry all the parts. But, it eventually got done. When they came out to repair it once they got the actual piece, it took them three hours in one shot. Then they had to come back in another couple of hours, and came back at the end and wrapped it all up. The guy was very professional, and he knew what he was doing. He was courteous, too. They were very ... read more
I submitted a claim with AHS because my air conditioner went out. The rep was very nice. The contractor had to come back though. The issue was the capacitor and the motor. But it's working great now. My coverage with AHS has been great as well.
I had two people out and both of them did pretty good jobs. They were courteous and they came in and fixed the problem. The guy with the bathroom had to change a part and he was in and out like 10 minutes. The other guy had a little trouble how to do it, but he went up on the roof and he got it done, and it's been working ever since. So, I got nothing but good things to say about both of them. I prefer submitting my claims to AHS over the phone and I've had no problems. I'd get somebody and they respond. I usually have someb... read more
One time, there was water coming out of the bottom of our toilet. It then started almost draining and water was coming up into the bathtub. I submitted a claim to AHS and their contractor A-1 Plumbing cleaned something out. We ended up having to do a recall on the claim and A-1 came out again and did the same thing they did the first time. Since they came out, the toilet has been working well. The techs who came were fabulous. They were very professional and knowledgeable. Everything went great.
What a great experience from the work order submission to the repair. AHS makes it easy and they are a pleasure to deal with. My garage door opener broke Saturday afternoon. I called AHS who quickly assigned a repair vendor who came on Monday and fixed my problem. The vendor was courteous and professional. I have had AHS coverage for over 10 years and it has paid for itself every year. AHS does a great job selecting and screening their vendors. The vendors provide quality repairs and are always courteous and professional. AH... read more
I’ve had AHS for a while and I’ve been happy with the service and the price. With my last claim, the tenants were happy and said that the contractor came and fixed the AC.
My air conditioner was running for about two days, then it wasn’t getting cold. I didn’t even call American Home Shield, I went on their website and set it up. They sent me an email back saying that they had gotten ahold of a service provider and that he would be getting ahold of me in 24 hours. The technician called and set up an appointment time when he would be here. He came out, looked at it and he said that the Freon was low. So, he went back to his truck, got some Freon and charged it up. The air conditioner has been w... read more
The company that came out for the air conditioner was amazing. They figured out the problem and they solved it. Everything went very good. The tech that came for my plumbing issue changed the disposal and everything went perfectly fine as well. American Home Shield's service is amazing. I love it. I'm not worried to choose who would come because American Home Shield always chooses the best.
Filing my claim with AHS was really easy. The people they partner with have always very helpful and on time. When we had a water heater issue, the contractor was able to get it back up and running. AHS does a great job and has always helped us.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,480 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.