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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like Hers and His Plumbing. Our claim went pretty well and the guy solved the problem. It took him half hour at the most because I had a lot of questions. Also, we didn’t know there were two adjustments and he showed me how to do the adjustment in the water heater because he said he was not allowed to do them. He was very professional, very informative, and he did a good job. I was very pleased and now, the unit performs the way it is supposed to perform. I did the service request over the phone and my interaction with the... read more
AHS's cost keeps going up. However, filing claims with them has usually been an easy process and recently, they have been sending people more quickly. The quality of the work done has been good. When the toilet in my master bedroom wasn’t flushing, the technician came out and resolved it. I keep having issues with the toilet and when I asked a technician if I should replace my toilet, he advised not to because even though mine was older, it had fewer problems than some of the newer ones that he’d seen. Sometime last year, I ... read more
A fuse had blown in the breaker box and the contractor did a good job. The claim went well and AHS provided excellent service. They might wanna cover some things outside of the house though like our ceiling fans on our deck. Still, the reps are usually cordial and knowledgeable people. I like that they send us great service people and they’re always timely.
The light was flickering and so Electrical Service Professionals came out two weeks ago. The tech was good -- I had them before when they did my doorbell and they have always been professional and helpful. However, it is flickering again. So, I’m not sure what is going on. I have also had a claim for my dishwasher, a rekeying service, and the HVAC furnace. I wished, however, that the person who checked the furnace would have ran some test. He just stood and looked at it. As with the guy who did the dishwasher, on the other h... read more
The guy from Airflo came out and he figured out the problem. He had to order a part and then he came back as soon as the part was in. I was quite impressed because he came on a Friday night for that. I thought that he would not, but he did. I've been under contract with American Home Shield since early May, but I had used them a few years ago with another house I had back in Texas. So, it is the second time I've used them. They have been quick at getting somebody out here. I submitted the claim and the guy called me literall... read more
AHS has been good about taking care of my appliances for me. However, I've been very frustrated because of the long wait time to be able to get ahold of anybody. We have two policies and when I go online to look at my second policy, which is for my vacation home, it won't let me just transfer over to the other one. Plus, some of the people helping me, although they’ve been very kind and courteous, their English has not been so great. The language barrier has been a bit challenging. But the contractors have all been very prof... read more
When my tenant called and said the air was not cooling, Patrick called the next day and said he was on his way. He is always super-fast, super-efficient, and very polite. All in all, American Home Shield is awesome and the contractors have been fantastic. Don't choose anybody else. I've had them for four years and I've had no issues whatsoever with them. I was so impressed. I have one policy on the Beaumont address and one at another address. I'm living in Lake Charles now, and we put it in our home here too. We had a differ... read more
Taylor Mechanical was fantastic. They came out for my air conditioner that was blowing hot air. I phoned American Home Shield for the claim and the technician was there the next day. He was also able to make the repair that same day. The AC has been working okay since then. We have had this home warranty in his house since we closed on it in December, but we have had them in the past on other properties. What I like in having them is the continued peace of mind. Our experience had been easy and fast. AHS solves the problem.
Fast and Quick. Same day filed claim I had a call back. Fixed a spark plug in my AC unit the next day! I thought I was gonna be without cold air for a couple days. Best decision was to switch over to AHS!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,481 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.