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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AHS has been nice to cover all issues we have Had thus far , they like to retain their customer base and would like to offer competitive price to retain you. Most of their vendors or service partners think they are extremely cheap and will hassle you for not covering items in the contract , I had to talk to retention dept. to get my A/C Zone control covered , last said yes it's covered and it was covered with not much hassle. I am okay with 75 service fee but competition has 65.00 to offer. Some coverages with them are bette... read more
The washer was leaking. I went online to AHS, filled out the form, clicked washing machine and paid the 75 bucks. Their website is fine. It does the job. A little bit later, the contractor called me and said when he’d be over. He set his tools on my washing machine and left red streaks on them from his tools. He didn’t put a towel down. But as far as the service went, it was fine.
I like the price compared to other Home Shield services and they’re pretty timely with getting people out. I do everything online when I file a claim and if I have to call, I get someone on the phone pretty quickly. And they send out some good companies. A guy even had to have my heater replaced and he was wonderful. My latest claim was for a refrigerator and the person that came out the first time told me misleading information. He told me that I had needed some Freon and I would have to go replace my refrigerator.I was in ... read more
Myers Comfort Specialist of Montgomery came out for my AC. They did a great job. I was thrilled to death. They came when they said they were and they were very pleasant. Everything was all fixed and brand-new. American Home Shield has saved me a lot of money and I'm very happy about it. They couldn’t have been nicer, too. They were lovely on the phone. It seemed to be quicker than doing it online. It is easier to explain over the phone. When I moved into a house before, I had the home warranty which I used to do a small clai... read more
Our AC wasn’t cooling at all. I didn’t know if the lines were frozen. I called AHS and they told me A-US Air Conditioning will contact me in the morning. They came out exactly when they said they were, and they were awesome. I turned the unit off, so when the technicians came, they can really check it out because then the lines are not frozen. They did a great job. I was low on Freon and they took care of everything. As always, they've all been a great company to me.AHS is amazing. I’ve been dealing with them for the past fo... read more
The guy from Van Allen Plumbing came out, found the leak in the plumbing immediately and fixed it so nice and quick. All in all, everything works great. I have not had any difficulty with submitting service requests and every one of the contractors are excellent. Whether it's plumbing, air conditioning, or whatever it is, they are very professional and qualified.
I had them before and then I opened up a new service. It has been a few years and they're very good. I have a rental then for the home, there are appliances and I have that peace of mind knowing that I have the warranty. When my oven was not igniting, I called American Home Shield and spoke with a live person. LA Appliance Services came out and fixed the oven. After that, the appliance is doing good. It turns on now. I had mentioned to the tech that it was taking anywhere from 10 to 15 minutes to reach the desired temperatur... read more
American Home Shield sent Georgia Boy Electric. The tech explained when he got here that the part of my garage door that was broken was not the part that was covered under my warranty, which was half expected. I wasn’t sure which part of the garage door opener are covered. And it was actually one of the balance cables that had gotten funky. He came and fixed it. He still finished the service with us to our satisfaction even though it wasn’t covered. We didn’t pay for it through American Home Shield. So I’m thinking about upg... read more
Our recent claim with AHS went really well. The contractor came in the first time, he had to order a new ice maker and then installed it the second time and it works. The repair was very quick. From filing the claim online to them contacting me was shockingly fast. Then when I scheduled him to come out, he ordered the parts and he was back in a day.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,480 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.