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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
It was a great experience. First Class HVAC did an excellent job and were on time. My central air was not working and first class was able to figure out the problem and fixed it in less than 45 minutes. My central air is now working.
The contractor didn't do anything other than say he thought the issue was a wiring problem and that he didn't think American Home Shield covered the wiring. So nothing was fixed. But it's not on American Home Shield. It's on their provider. I don't know how much they know about what is covered and what is not covered under American Home Shield. I would have thought that everything is covered because when I paid for the additional pool coverage, it was the pool, the heater and anything to do with the filter and the pump. So I... read more
They have been responsive and they provide the services they offer without hassles.
I enjoy having American Home Shield so far. I have been seeing advertisements on TV and emails about the service and I thought to give it a try because it may help me around the house with some things I need. When I did a claim on May 25th and paid a service fee, A-US Air Conditioning of Texas came out on the 29th and did service on that day. The guy put freon in the unit, but recently, it started back getting hotter in there and the unit outside was making a funny noise. I did a second claim and when he came out on Friday, ... read more
AC Rescue was great. The technician was very knowledgeable and he was able to fix the problem -- the Freon was low. It was a new unit that got installed before we bought the house and he thought that they did not fill it up all the way. He was here for 30 minutes and I was satisfied with the timeframe. The coverage I have has been good, and it is easy to submit the claims online. AHS's customer service, however, has long hold times right now.
They always professional & problems are solved when the companies they send.
Airpro Service had to come out a couple of times to get the problem fixed. I had a recall on my unit because the problem kept happening and they tried several things before they really fixed our unit. Everything was good. I’ve had a lot of things done since I’ve been with American Home Shield, and right now, everything in my house is working so that’s a good thing. I appreciate them. The $75 price I have to pay for them to come out is pretty reasonable. They have always taken care of me so I’m still with them. I live alone a... read more
Excelent service, the person who came to fix my refrigerator was very efficient
Very knowledgeable, gave us good advice to keep our unit running & fixed the ac
American Home Shield has a 4.9 star rating with 70,454 reviews.
American Home Shield is open now. It will close at 5:00 p.m.