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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best investment I have made since owning my appliances. It has paid for itself twice over. Their staff is always very helpful and professional. I would recommend them to anyone looking for a home warranty company.
Lakeshore Plumbing and Septic was able to clean out the floor drain and did it working again. My claim was resolved. They called to see what the issues were before they were on their way out. When they came out, they took care of the issue, and everything is good. My coverage with American Home Shield has been nice and easy. I wish I didn't have to have so many claims but it has worked for the new house. Having a home warranty is important at this point, especially not being able to get everything fully inspected due to the ... read more
Great service. Fast replies. Prompt. Fixed the first time. Very knowledgeable and personable technician. If anything else happens again would definitely use this company. Thank you for all your help.
My friend told me about Home Shield and the payments. She said she had purchased the home warranty and when her AC went off, the guys went out there and fixed it. So I decided to get it because you never know. What if something ever happens at the house? And I think Home Shield has been a good investment because I have called for a few repairs without knowing that those were gonna get messed up. Home Shield is like the best.Cool Image Heating and AC came out once but they didn’t do much. They came in, checked the system and ... read more
Our recent claim experience with AHS was all great. The contractors came and fixed it. They were very courteous and fast too.
It’s been a very frustrating experience trying to get this washer repaired. The first time Sears came to repair it, they had to order several parts, which meant we had to wait for those parts to arrive and then schedule the technicians to be here. My husband and I both work, so scheduling to be home for them was very difficult. When they finally came, they put those two parts, only to find out they needed more. They called for more parts. But for them to diagnose that, they had to bang on the washer itself. At that point, I ... read more
I call when I submit claims with AHS and the process is fine. Also, the contractors that have been sent out have been pretty good. This last one, I had to wait a week for an appointment, which you get a lot of wet clothes in a week. The technician was kind of an older gentleman and he didn’t have any customer service skills but he did the job. We’ve been very happy with Home Shield these four times since we’ve had it.
The AHS rep was very professional when I called in my claim. They sent me something through the phone and said the contractor would call me whenever they were available. The contractor saw that our line had come loose. They put a zip tie on it and it worked for a day or two then it just stopped again. Considering the times that we’re in and that it’s summertime, I would like them to get back with me sooner. They took my unit apart but have not gotten back to me to let me know when they were gonna assemble it back or when the... read more
I have had AHS for the past 6 years or so and have not had a problem. I have a ******** Duel fuel range and oven. Range is gas and oven is electric. My door on the oven failed. It would not close. This resulted in escaping heat and also, the door needs to properly close for proper use of the convection feature. This was a very thorny problem and there were numerous attempts but no success. AHS was dogged. They always followed up and I would tell them it was still broken. They would send another reputable repair facility. Aga... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,469 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.