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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was a leak in a pipe in my subfloor. So the guy from NW Sundance had to crawl down underneath the house and fix that. I also had some issues with my shower dripping, and so he took a look at that, but mostly it was the leak. Submitting claims to AHS have been very easy. You go online and put the request in and usually there is a response in a text right away. Their contractors are average.
My air conditioning unit was not working. So, we had out an AC guy and he determined that it was something electrical. So, then Sure Electric was called out. He tech was wonderful. I was very impressed with his professionalism and personality, as well as on how he figured out the problem and fixed it. He ran out, got the part and came back. Everything is working great now. With American Home Shield, I picked the coverage that I needed and wanted. They respond within a nice certain amount of time, and I get someone out here w... read more
I was with American Home Shield at least a year ago, and I'm now on my second run with them. Air One Mechanical came out recently for my AC and their service was good. After a couple of months of being with AHS, when we had an issue with the water heater, they were not covering it because they said that we haven't been with them long enough. Nevertheless, I would give them an 8 out of 10 for their service. I also just recommended them to my sister this weekend.
The AC unit for the upstairs of my house went out. I filed a claim with American Home Shield and they sent Absolute Comfort out. The AC works now. But the company had to come out and diagnose what was wrong then American Home Shield had to order the parts and send it to Absolute Comfort. Then they had to come back out. So it took about a week and the upstairs of the house didn't have air conditioning for that period. If there was some way American Home Shield could shorten that, at least for air conditioning, that would be n... read more
Excellent help. Polite and quick. Cost is well worth it.
Service was excellent, the only thing is they charged me $50.00 extra above the 75 i paid yoy.
The young man was professional, courteous and knowledgeable. We were pleased with his service.
The contractor out last week and the dye that they'd put in hadn't done whatever it was supposed to do. They were supposed to call and make another follow up appointment because they were checking for leaks in our air conditioning. However, I still haven't heard anything from them. This is the second time we've had problems with our air conditioner and AHS always gotten somebody out right away. The same technician came both times and he was marvelous. He listens and explains things to where I can understand what he's saying.... read more
I saw an AHS commercial and then I checked them out and I was like, “Hey!” And what made me get them is because I have another property. I had properties and one of the ladies was complaining about something and another lady complaining about this. And I was like, “You know how I can fix this and I not have to really worry about it.” I got Home Shield, put them on there, let them call, set it up, I pay the 100 bucks and then the guy comes out, fixes it or replaces. I told the guys in my office about it and how they work, so ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,454 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.