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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Couldn't get any better, initial order, vendor appointment, diagnosis, time to get part and then repair. Very pleased! Oh I forgot American Home Shield follow up.... I thank you for your professionalism!! Thank you, Mike
Everything went wonderful. There wasn’t anything that was emergency. I could do without the garbage disposal for a couple of days. So, it worked out. We had a sink in the bathroom wherein the pipes below it were dripping and we couldn’t cut off the sink. For one, it was old and we were afraid it was going to break by turning it too much. And then, it couldn’t be turned to shut it off. That had to be replaced. And my garbage disposal stopped at that time so that had to be replaced. Home Shield sent someone out in a matter of ... read more
My claim was handled excellently. The man called, gave me some notices of when he’d be here, and showed up right about that time. He looked at the problem and said the unit was gonna have to be replaced. It was an old unit And Replaced it with a new one. He showed me how it worked and he was gone just that quick. I Also had one other claim with our washing machine and it was the same great experience. The contractor called to let me know that he got assigned the claim and that he would be here the next day. He came the next ... read more
We put in a request with Home Shield online because I couldn't get any water out of our waterline. The site was user-friendly. It got me to where I needed to be. The only thing was it said it was a refrigerator and they asked for the brand but it didn't ask for any detail on what the problem was. Cooper came out and took a look at it. The tech said he needed a part so they ordered it. They came back 10 days later and installed the part. If I had been able to put it on the online claim and saying that the waterline was not pr... read more
We've had American Home Shield before when we first moved in. It was offered 20 plus years ago and we like having that option to call people out. We normally do a lot of home improvement stuff ourselves, but it's nice to have an expert come out, especially with the big stuff like the heating and air. When my kids’ bedrooms weren't getting cold from the air conditioner, I didn't know if there were any leaks in the system or if we had enough Freon in there. My husband hoses out the unit and cleans it out, but to work on it, he... read more
I called in an order and American Home Shield set me up with Kingwood. But I didn't know anything about them and I didn’t want anybody to come in my house that I didn’t know. I went ahead and called American Home Shield back then I called Arrings. They told me that they had changed the name to Air Majesty but they were all still in the program. The guys are just a special group. I liked them a lot because the guy that comes out here has been out here before. He knows the property and the appliances. He's such a great guy and... read more
Somebody 20 years ago recommended American Home Shield for me, and I’ve had it on as many as three homes at the same time. When I made a service order online for my icemaker, the website was user-friendly. Suncoast then came out, identified the problem, and they had to order the part. When the part came in, they came back out and put it in. It was all good and as of right now, the icemaker has been functioning very well. I had other sources of ice, so it wasn’t a critical thing, but it was nice to have it back on. Overall, I... read more
The chain broke in the toilet. Someone came out and they replaced the chain and stopped it from running water. They told me that if it happens again, I can give them a call and they'll come right back and fix it. But I've had no issue since. Everything was fine. They took care of everything I needed. The guy knew what was going on. He was very polite. We stayed six feet apart. He had a mask on and I had a mask on. I'm in home all the time as well. So it's nice to see someone professional. Overall, AHS has great service. I su... read more
American Home Shield was part of my purchase agreement where the seller would pay for it for a year. I called them for a claim and they set things up. They made the appointment and I had to get online to get my appointment. That part was kind of confusing because they kept saying somebody would call me back, but nobody did. It turned out that they had my wrong phone number that's why they didn't call me. I don't know what number they even had because I've had the same phone number for 15 years. But the place that did the ser... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,469 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.