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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On time,correct parts and professional work ethic
Service has been of quality. Placing a claim is easy and painless.
If they covered my above ground 24' diameter pool & above ground hot tub as well as, not waiting till something breaks COMPLETELY down before replacing it. Even if you raise the premium. I would have paid. Then I would give 5 stars. Otherwise, be content with 4. Just my 2 cents.
I had this company from December 2017 until February 2020. They were very prompt with sending out techs to repair and took he clients best interest into consideration. During my time with them, I only had 1 major problem where they sent my repair check in another customers name and my statements to that customer.
I wanted to place service request to repair 2 ceiling fans in my house. I was told by the contractor that I had to call AHS to include additional fans. I called AHS and was put on hold for almost 2 hours just to let AHS know that I had an additional fan also to be added to the service call. The rep took care of this however it is frustrating to have to wait for that long just to talk to a rep for such a small thing.
They finally sent someone that knew what he was doing.
Trust, quickness, reliability and customer service
The service s fantastic . I very pleased at the way they get things done.
Always took care of my problems,I had problems with several appliances some repaired some replace.American home sheild theywill always get someone immediately and in come cases,if a technician isn't available they give the options to get it repaired and they reimbursement
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,280 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.