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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had no issues until my A/C stopped working. For the prior week, temps were in the 90's and forecasted to stay the same. It was acceptable to them that I had to wait 7 days for an "approved" technician. Although I have been with them for over 15 years, I cancelled my renewal and purchased a contract with a company that allows me to choose ANY licensed and insured A/C company.
Business response:
Hello Dr. Dave, Thanks for being a loyal customer and for sharing your experience with us. We are working to improve our process and we apologize for any issues you experienced along the way. I have sent a private message with contact information for further assistance.
Quick services done to compared common business waiting for appointment and fixed
Business response:
Hi Han, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
for professionalism and being on time and getting the problem solved.
Business response:
Hi W. Comeaux, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Because of restrictive contract when need is identified.
I have never had any problems with AHS always on time and to the point and poof it’s fixed
Business response:
Hi Connie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Professional service. Arrived on time and explain problems. Appointment CSR was very friendly.
Business response:
Hi Spencer, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Professionalism, problem resolution and ease of use.
Business response:
Hi Skip, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
This year American Home Shield service has been a lifesaver for me I needed repair or replacement on three major appliances my refrigerator my oven and my washer dryer combination each was repaired and American Home Shield did their best to make this happen expeditiously
Business response:
Linda, we are so glad to hear about your experience with AHS. We appreciate having the opportunity to have taken care of your appliance needs and look forward to addressing other repair issues in the future.
In the end they came through with soving my problem but it took 1.5 years. and 5 service calls for a hundred buck per replacing the ice maker 5 times. Then I got to talk to the lady is purchasing. She was amazing and in about a weeks time she got my new appliance delivery taken care of . I give her 5 stars plus 5 more. Thank you.
Business response:
Hi Dennis, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,030 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.