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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We just bought a house and we got Home Shield because it was a new house and we figured to have it to work out the kinks. The service has been good but we had a pool heater that went and we kinda got screwed around. We had someone and they didn't wanna pay that person to do the repair, so they told me they had somebody else. It took two to three months when I thought it was gonna take two weeks. That was a little frustrating. But when it's all said and done, it was rectified. They replaced the pool heater although Home Shiel... read more
I’ve promoted AHS several times, and other people have actually added them to their homes. I’ve been with them for a good 18 years. Before I got married, I had a pier and beam house. At that point, I was single, and I didn’t have a lot of money other than my own income, and a little bit of student debt. Their charge back then was 25 bucks for anybody that came. When I was at the house, they fully repaired and replaced an air conditioner. I was paying 25 bucks a month and it paid itself off every year. Then their prices start... read more
The air conditioner line was frozen, and we weren't getting air. I called American Home Shield and asked for a service call. There was communication provided to let me know when to expect Airmax Inc. then a guy came out and he was fine. As a matter of fact, I requested him when I needed a second call, a re-call. The service was good and it has definitely improved the day to day quality within the home because it's cooler now.
AHS is great. Filing my claim was really easy when I needed a new motor for the pump in the pool. The contractor who came was in and out quickly. They did a good job.
American Home Shield's service is painless. The reason I got it is I do a lot of travelling and my wife is home alone. This way, when something happens, we just pick up the phone, call them, they fix it, and we’re done. That’s always been the case. I’ve never had an issue with any of their contractors. In fact, I have two properties that are covered by Home Shield.
I mainly had a clogged pipe issue that led to a leak. I went online and submitted a claim. It was great. I was told a contractor would come within two business days. And then, when High Priority came, great service. The tech was actually finished quicker than I thought he would. The bathroom upstairs is just fine. My showerhead still drips after you turn the water off, which I've submitted another claim for the contractor to come out and look at which the service provider had already forewarned me that he was able to clean e... read more
Tech Tonics AC and Appliance did everything great and were easy to work with. Everything was smooth. My dishwasher had quit working and cleaning the dishes, and I submitted a claim online. The website was very easy to figure out and then I got a call in a few days. The repair made things much better and everything has functioned really well since. American Home Shield's service has been helpful and easy.
USA Plumbing came and checked my water heater. The contractor gave a courtesy call before he showed up and asked us if any of us were sick or had symptoms. He was very courteous with keeping his distance too. He did a very good job and did everything exactly the way I did figure he was gonna do. He came in and had his mask and gloves. He identified himself with the company he works for. At the same time, he came up and asked us about the problem of the water heater. I live in a condo and said that seven condos had already wa... read more
The contractor who came for my AC unit was knowledgeable enough to fix the AC and didn't fix it long, which was good. Although he came at the very end of the window, it was no big deal. AHS is solid. Every time I've called them for anything, they have been smooth, so I decide to renew it. Plus, a warranty is a good option.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,445 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.