This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a plumbing issue and the tech who came was very good. He did what he came to do and we had no problem with that. We're still having a problem with one drain in the kitchen but it's not as bad as it was. Sometimes, it still almost backs up but most of the time it doesn't. I'm gonna see how it goes over the weekend and I'll be reaching out to AHS. All in all, we've been pretty satisfied. We've had American Home Shield for a while and it's been working out pretty good.
Louisiana has had several storms recently and lightning strikes and it blew out the fuses. I submitted a claim for my AC unit and American Home Shield took it from there. There was very little work on my part. You couldn't have asked for anything better with my coverage. It's first-rate. The condenser went out on my AC unit and it ended up being a situation where a completely new system was installed. When I submitted the claim with American Home Shield, I had a call from the contractor, DeepSouth, the very next day. The tec... read more
We like to have coverage on everything that we have and American Home Shield has been very professional. They have executed well when they have an issue that I report too. We have three air conditioning units in our home and recently, the unit upstairs was not cooling at all. It would not go off properly and the unit outside was almost as if a relay was bad. It wasn't going off correctly. We made a phone call to one of the personnels with our warranty company and spoke with them. We told them about the problem we were experi... read more
Unbelievably as service that actually lives up to what they say. Service technician was absolutely unbelievable. Well worth every person's time. Thank you for your service and honesty
The kids flipped a breaker switch which I didn’t know I had. The power was down upstairs affecting the upper AC unit. So, Elite Electric Solutions came out, they tested everything, they found the switch, and they turned it back on. I was impressed submitting claims to American Home Shield. I’ve used them several times. It was really pretty quick and painless. It takes a little longer to get approval though. So, as soon as they sent me a note saying who was doing it, I call them up, and they’re like, “We received it two minut... read more
There was a little bit longer wait time than normal when I filed my claim with AHS. However, that's kinda all the services lately with everything going. I talked to somebody and got the claim in and it was pretty quick. They had a plumber come out. The plumber came out and fixed our issue. He was awesome. He showed up quickly and got the job done. I asked a billion questions and he was super nice. He answered everything and made sure everything was fixed up. The water leaked through the ceiling to our laundry room and he sai... read more
My sister recommended AHS. She has used them for several years and really likes them. The agent from City First Electric that came out was good.
We had no refrigerator. All the food got spoiled. And when I called American Home Shield, they sent this guy from Swift Appliance Repair named Tony. He analyzed the problem. The part had to be replaced, so it would take about four days to order and receive it. It took a little bit longer. But still, I called to make sure if they did receive it. They said they did and they scheduled the appointment. Tony came, he fixed it, and he left. He was a really nice and very helpful man.My brother moved out of the city and told me abou... read more
AHS's prices keep going up, but so far, I’m happy with them. When I filed my claim, I tried 10 times during the day and never got through. Somebody then told me to call after 6:00. When I called at 6:30, I was still on hold for 50 minutes waiting for somebody to take my request. Their service people are good, but getting a request in takes forever.I had a problem with my slop sink in the basement. The contractor cleared the line. I had water damage down the basement and they cleared it up. The gentleman who owns the company ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,445 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.