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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,026 reviews
Linda's profile image
4 years ago

This company is very reliable, usually respond within minutes of your online contact. 

Business response:

Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

John Doe's profile image
4 years ago

Excellent. We have been with American Home shield for over 10 years, and they have made multiple repairs. They never bait and switch, or find a way to deny valid claims with fine print or pre-existing conditions...they simply deliver. American home shield has saved us a ton of money on repairs. We cannot imagine owning a home WITHOUT having American Home shield, and our home is barely over 10 years old. Ps we tried 2 major warranty companies prior to AHS, and they were awful, even though highly ranked. AHS is the best of the... read more

Business response:

Hello John, Thanks for sharing your experience. I hate to hear you were not totally satisfied with your overall experience with us. I have sent a private message to you regarding your request. Please respond to that message at your earliest convenience. 

Michael D. Poole's profile image
Michael D. Poole 
4 years ago

They do what they promise every time. Service requests are handled promptly and online twenty fours a day. The service is provided professionally by approved technicians. American Home Warranty is the best at what they do. 

Business response:

Hi Michael, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Yvonne Wilson's profile image
Yvonne Wilson 
4 years ago

Prompt service, polite and knowledgeable about job. Informed me about the findings, completed the job at a fast pace, then in layman's terms explained it to me. 

Business response:

Hi Yvonne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Carol Rogers's profile image
Carol Rogers 
4 years ago

We called, the took over -from that point on all was resolved asap! .we are very happy with them. A great company! 

Business response:

Hi Carol, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Lori Rowan's profile image
Lori Rowan 
4 years ago

AHS offers excellent coverage and fast response time. 

Business response:

Hi Lori, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Holly Walker's profile image
Holly Walker 
4 years ago

Outstanding service, Quick telephone response, Agents know what they are talking about. I am very impressed with the timeliness of their contractors 

Business response:

Hi Holly, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Brent's profile image
4 years ago

The Service and availability was great, experience was valued 

Business response:

Hi Brent, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Nancy Jay's profile image
Nancy Jay 
4 years ago

Immediate response and quality repair services!! 

Business response:

We are glad to meet your expectations. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,026 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.