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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have always been responsive quickly and have sent qualified repair persons.
Business response:
Hi Mrs. Darron, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I had two interactions this year and it was handled very professionally
Business response:
Hi Ian, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
For companies like this they are only as good as the companies they send out. It would be nice if you can chose which company gets assigned becuase some can be better than others. They dont let you chose which company you get.
Professionalism, promptness, efficiency, personable.
Business response:
Hi Frederick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They have better coverga than any other company
Business response:
Thanks for sharing how we stand up to our competitors. We appreciate you.
Minor issues are resolved quickly but anything that takes the course of a few weeks there is not great follow up. I’ve been on hold over 6 hours total in 2 days just to speak to someone about my issues. Was hung up as well which caused me to start over. Also the assigned contractor for my service was absolutely terrible. Diagnosed wrong 4 times and extremely rude.
Business response:
Hi Thres, I would be glad to speak with you and discuss your experience and the hold times to speak with a representative. .
We bought a house that had more problems than we ever imagined. Fortunately it came with an American Home Shield Shield. Thank God. AHS came to our rescue again and again and again. Furthermore, it was quick and easy. HONEST!!!
Business response:
Hi Sandra, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They promptly ordered and paid for a new furnace wihtout any hassle or problems. Awesome!
Business response:
Hi Deacon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Trustworthy and Loyal always come the ads state. If they can't fix it then they'll replace it.
Business response:
Hi Teshia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,980 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.