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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American home shield is great. They quickly processed my claim and sent out a contractor to fix the issue.
I called American Home Shield for a furnace issue as there was water on the ground. Their automated prompt led to a live person and I had a good experience with their rep. Their contractor Air Pro Heating & Cooling came and fixed the issue. The tech was great and things have been perfect since then. Working with AHS is always easy. I recommend this company.
When the whole door started messing up, the contractor said they couldn’t fix it. We bought a door and they came and put it in. They were professional and knocked it out quickly. It took them no more than an hour to put it in. The door is operating great. However, I was billed twice. I think it might have been the way the payment came out.
I put in the claim to American Home Shield through their online system, and they gave me a call and confirmed the time. The process was as simple as it could possibly be and the contractor was out by the next day. It was great and there was social distancing.
I went and I read some of the ratings for home warranties and ended up with American Home Shield. It was pretty good when I made a claim with them. Within 24 hours, First Call Heating And Air Conditioning called to set up an appointment. But my wait time was a week which I thought was a long time. This was from start to finish. The service was really good though.
I'm a Realtor myself, so I do my research. Also, my brother has Home Shield. He had them for a couple of years now and he highly recommended them as well, on top of my research that I've done. Home Shield's service is excellent because of the customer service. Every time I called, someone was out here within 48 hours, and I never had any disappointments at all. The contractor was very helpful. He gave insights, and tips on certain things to do. He recommended a few things. Home Shield stand by their policies and I have no pr... read more
I had a contractor come out regarding my AC unit. They wanted to replace everything and they didn’t take everything. I didn’t feel comfortable with that situation because the person they sent out was a repairman and then he suggested that I'd talk to a salesman. I felt that it was more of a business deal because what I actually ended up having done was not needed what they told me. I didn’t need to replace it as they suggested. On the other hand, when I had an appliance issue, the young man from 3 Boys Appliance Repair did t... read more
American Home Shield sent Ramey for my dishwasher. I did the claim online. It was easy and I could do it whenever. Ramey was out within a couple of days, and the work was done well. American Home Shield is very convenient.
The dishwasher wasn't draining for some reason. It was very easy to submit the claim. I did something on the website and clicked what the problem was. They sent me some sort of text. We had to wait a few more days than I wanted but the contractor was great. There was a piece of glass stuck down in there. They fixed our dishwasher and it works like it used to before, so very good. Our experience with AHS has been pretty good so far.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,436 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.