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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never had any issues with claims; service calls are addressed in a timely manner; no issues when replacements are required
Business response:
We are happy that we were able to get the issue resolved for you.
Professionalism, knowledgeable and customer oriented
Business response:
Hi Elizabeth, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I need to speak with a live person at AHS and cannot seem to do this. The service request company assigned to our request is AMTEC SERVICES, INC> As of yet they havenot contacted me to schedule a discussion or visit, and I have called 770-248-0010 at least 15 times and have been put on hold for long periods of time with loud music in my ears. I would like to discuss a problem with AHS but cannot speak to a live person.
I have never had trouble of any kind with the people you send out. They are all very good.
Business response:
Hi Eudith, Thank you for your kind words. I hope you continue to have a great experience.
They handled our claim quickly and very professionally!
Business response:
Hi S. Calhoun, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Quick to respond. And take care of the problem. The service guy they sent and his company were great
I've had three needs under the coverage. Two were handled without any issue at all. The other one had some poor communication and slowness in finding a contractor to complete the work. However, when the contractor was found they did an excellent job. We were disappointed, however, that the entire installation was not fully covered because of "code" issues. We purchased an old home and that's one reason we bought the warranty.
American Home Shield protection plan protects vital aspects of your home providing much needed peace of mind.
Business response:
Hi Brian, It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!
Great company but the companies they use never seem to diagnose problems uniformly.
Business response:
Hi Joy, Thank you for your feedback!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,015 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.