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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good contractors but can be slow to appear. Not everything is covered, so read the contract carefully.
I submitted a claim through American Home Shield’s website and I was told that the contractor would be here the next day between 12:00 and 6:00. The service was exceptional and since then, the microwave has been working. We were AHS customers for 20 years and we used them for our other home. This time around, we’ve been with them for almost one year.
The AC stopped working. Nothing would turn on at all, not the heater or the AC. I filed a claim with Home Shield online and A Advanced came out. Everything was wonderful and I appreciate how quick it was. It was hot in my house the day before and I really appreciate that I have AC before it was too unbearable.
I put in a request for the ice maker in my refrigerator which was no longer working. A&R Appliance Repair came out and they had to replace the whole thing 'cause it had an electric short. The tech came twice, once to find out what was wrong. The next time, he brought the parts then checked it a couple of hours. He was in and out and he fixed it. Now, I have ice coming out of my ears, which is good. There was also something on the air conditioner that they did last year. But it was fine. It's been good and it has been up and ... read more
I had a Sears protection plan for my stuff and somebody recommended American Home Shield instead of Sears and I decided to cover the whole house instead of just the appliances. Tempal came out recently for an AC repair and the gentleman was very professional and honest. I am a mechanical engineer and I knew what the problem was, and he didn’t lie. He did exactly what he needed to do so I was impressed. This was my first experience with American Home Shield. I was upset thinking it was gonna be a lot of hassle, but not at all... read more
I had some concerns about the appliances that came with my house and the contractor from AT Appliances was very quick. One of the problems wasn't a technical problem at all. It was just that the previous owner had not done a thorough job cleaning one of the burners. We had never used the center-grill burners, and I didn't really want to mess with it because I didn't have the manual. He took it apart and cleaned it for us. It was a little outside the scope of his job but he was nice, very polite and took care of it.
I filed my original claim with AHS about three weeks ago. The dryer guy came back on Monday and let them know an electrician was needed. For some reason, the electrical plug shorted and it ruined the plug to the dryer. The dryer guy ordered the plug and the electrician has to come out to change the outfit. Around Wednesday, the electrician called me and scheduled for Monday, then he called back and said they needed to come Tuesday. I’m still without a dryer. But usually, it’s a lot faster.One of the things they need to consi... read more
Very professional and timely. I have had AHS for over 5 years and have not been disappointed once. I am a single lady so I appreciate having certified repairman do my work. Whenever I have a problem, I can immediately go online and request service.
When I call AHS, getting a hold of someone takes forever. Other than that though, I've been okay with them. Most recently, they sent Certified Comfort Heating & AC out to service my claim and they did a good job. I'm pleased.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,436 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.