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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very responsive for arranging repair person. We had two cases: 1) dishwasher repair completed via one repair person; 2) refrigerator was a nightmare because it required an authorized GE repair person, eventually had to have firm that installed it do the repair and pay them ourselves, but we were reimbursed. HOWEVER, THEIR RENEWAL RATE IS A HUGE INCREASE OVER THE RATE FOR FIRST YEAR. WON'T RENEW AT THAT RATE.
Always resolve my issues in a timely manner
Business response:
Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Great customer service, timely and great
Business response:
Hi Mary, Our goal is to provide you with a top tier service experience and we hope you continue to enjoy AHS!
Prompt responses and great business referrals
Immediate response and very reasonable on repair service.
Business response:
Hi Joe, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
excellent service.... fast and reliable service
Business response:
Hi Ronald, We appreciate your feedback and hope you continue to enjoy American Home Shield!
Availability and always ready to provide service. Wide range of coverage options and levels of service. Replace or repair broken or defective items add work hard to get the repair done right the first time. Have been with AHS for years now and would recommend them to family, friends and anyone who wants to save money on repairs. AHS is a 10 STAR rated company.
Business response:
Hi Cathy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Professional with their customers and very caring with the problems that have come about. Accurate with sending the appropriate professional to your home to fix the problem.
I've never had a problem when dealing with them. They have acted in a prompt & professional manner.
Business response:
Hi Ricky, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
American Home Shield has a 4.8 star rating with 95,980 reviews.
American Home Shield is open now. It will close at 5:00 p.m.