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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was pleased with their customer service and follow up. Took care of our needs promptly and the work was completed professionally.
Business response:
Hi Brycem Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Offerings are aligned to what we have needed, service is prompt using quality providers.
Business response:
Hi Eden, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
takes a long time to get them on phone. Emergencies take about 2 to 3 days
They have been efficient, and fixed the problem as promised.
Business response:
Hi Glenda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Very responsive for arranging repair person. We had two cases: 1) dishwasher repair completed via one repair person; 2) refrigerator was a nightmare because it required an authorized GE repair person, eventually had to have firm that installed it do the repair and pay them ourselves, but we were reimbursed. HOWEVER, THEIR RENEWAL RATE IS A HUGE INCREASE OVER THE RATE FOR FIRST YEAR. WON'T RENEW AT THAT RATE.
Always resolve my issues in a timely manner
Business response:
Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Great customer service, timely and great
Business response:
Hi Mary, Our goal is to provide you with a top tier service experience and we hope you continue to enjoy AHS!
Prompt responses and great business referrals
Immediate response and very reasonable on repair service.
Business response:
Hi Joe, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,033 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.