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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The pump stopped working and Watertight replaced it. Everything’s fine. We were able to enjoy the pool last night. American Home Shield has been very prompt. They get contractors assigned immediately and follow through his repairs. We have AHS just about a year now. We had it previously in a previous home, and then we bought a new home and it came with a different warranty company. We were not happy with it and we switched back to AHS. They have been very responsive meeting our claims and getting things repaired for us. They... read more
************ sent an excellent technician who was highly knowledgeable and efficient in installing a new thermostat and answering all our questions.
Always sends out very professional companies. Definitely worth having this plan. I've been a customer for 10 years and love it.
My dryer and gas stove had gone out and I called American Home Shield to send a guy and fix them. We paid the guy the deductible and everything else was fine. He was excellent and he fixed them. Everything has been good since the repair. American Home Shield was excellent and I never had any issues.
The contractors that have been sent to me by American Home Shield over the six or seven years that I have been with them have been great. We call in when we have claims and their reps and contractors respond to me within a day or two. I get an appointment for their tech to come out and they usually take care of my problem. Most recently, the tech who came from MS Services to service my AC was my kind of technician. He was a young guy but he knew what he was doing. He completed the job. I'm gonna stick with AHS as my home war... read more
We've had AHS for two years now and we like that with them, everything is $75. One time, we thought there was a leak in our washing machine. We submitted a claim and AHS's contractor Jones Family Appliance Repair came out for the repair. The tech they sent was good and the problem we were having ended up being nothing. Something was dirty so water was trickling out of our washing machine but it wasn't leaking. We liked Jones Family as they've come out a few times for us. The problem was the exact same issue which we had the ... read more
I’ve had fairly decent luck with American Home Shield's contractors. But they are a little bit on the lowest bidder side so some of the contractors that we’ve had, especially plumbers, had been not the greatest. The best thing we could probably do is be able to have a list of people that we’ve used that we like that American Home Shield has contracted with, but I know that’s not how that works. Chasteen Plumbing was a good one though. We had an issue on our side with not being able to shut off the water because the city did ... read more
Our garage door opener would go up fine, but when we would try to put it down, it wouldn’t. It would just come right back up again. The claims process was pretty easy. and I was told the contractors would call within the next 48 hours. Ryco Electric came out and they did a great job. The guy was very professional and very helpful. It’s all working properly now. With American Home Shield, our experience has always been very positive. They're always very quick to respond when we have a need.
I signed up with AHS after a friend recommended it from using it for his rental properties. I recently purchased my home at the time and was weary about having to replace big ticket items like the AC. I signed up and several months later had a water heater leak. Filled out a ticket and was assigned a company. Got a call within the hour to setup an appointment. Came out to look at it and it was determined that fixing the leaky part would likely lead to another leak, so they called AHS and got approved for a whole new water he... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,437 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.