American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,018 reviews
Gail Kosy's profile image
Gail Kosy 
4 years ago

I would give them a 5 but I really get frustrated with foreign customer service people who can't speak the English language clearly and/or who also can't understand it. 

Rita's profile image
4 years ago

It took four trips to finally get it worked out. Donald the tech did excellent once they finally figured out it was the circuit board. 

Kenneth Oakley's profile image
Kenneth Oakley 
4 years ago

Quick response and qualified representative 

Business response:

Hi Kenneth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Britton Priddy's profile image
Britton Priddy 
4 years ago

Great service and service personal are always professionals 

Business response:

Good morning Britton, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Winifred Richardson's profile image
Winifred Richardson 
4 years ago

Excellent work and professionalism total. 

Business response:

Hi Winifred, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Paul's profile image
4 years ago

My first experience with them was my hot water heater and things went great. 

Business response:

Hi Paul, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Nancy Farley's profile image
Nancy Farley 
4 years ago

In the time we've been with American Home Shield, they have made sure we've been satisfied with the contractors sent for repairs. If we had an issue, they made it right. They respond quickly and a contractor is always in touch within 24 hours. We are extremely satisfied with AHS. 

Business response:

Hi Nancy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Gail Friedt's profile image
Gail Friedt 
4 years ago

Response, easy to schedule technicians. Coverage is good. 

Business response:

Hi Gail, We appreciate your feedback and will continue to provide you with quality service and technicians! 

Pearce's profile image
4 years ago

Quick professional service. Additionally the representative was polite and kept me informed of the procedure that was corrected. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,018 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.