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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I would give them a 5 but I really get frustrated with foreign customer service people who can't speak the English language clearly and/or who also can't understand it.
It took four trips to finally get it worked out. Donald the tech did excellent once they finally figured out it was the circuit board.
Quick response and qualified representative
Business response:
Hi Kenneth, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Great service and service personal are always professionals
Business response:
Good morning Britton, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Excellent work and professionalism total.
Business response:
Hi Winifred, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
My first experience with them was my hot water heater and things went great.
Business response:
Hi Paul, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
In the time we've been with American Home Shield, they have made sure we've been satisfied with the contractors sent for repairs. If we had an issue, they made it right. They respond quickly and a contractor is always in touch within 24 hours. We are extremely satisfied with AHS.
Business response:
Hi Nancy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Response, easy to schedule technicians. Coverage is good.
Business response:
Hi Gail, We appreciate your feedback and will continue to provide you with quality service and technicians!
Quick professional service. Additionally the representative was polite and kept me informed of the procedure that was corrected.
American Home Shield has a 4.8 star rating with 96,018 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.