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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Efficient, easy step by step instructions and scheduling online, co-payment easy and reasonable. repairman on time and did thorough and efficient job.
Business response:
Hi Donna, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Great service and no problems from the contractors.
Business response:
Hi Nicole, We appreciate your feedback and will continue to provide you with a great customer service experience.
Overall service is great. Service person explained the procedure clearly. Provided me with local plumber contracted for the job. I called local plumber and was able to get appointment the next day. I am very happy not to wait more than one day for plumbing problem.
Business response:
Hi Lily, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Our HVAC Unit had a problem with the heat & would not shut off. I called AHS and they promptly relayed my service order to Burleson Services, Inc., with whom they had contracted for our area of Florida. They scheduled an appointment with us within a couple of days. Mike, the technician who showed up was knowledgeable, professional, and courteous. He promptly diagnosed the issue and replaced the broken part, all within one hour. The unit is working perfectly. Very pleased with AHS.
Business response:
Good afternoon Stephen, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
prompt response to my need for service. Service completed to my satisfaction
Business response:
Hi Stan, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
very customer oriented ,friendly and quick to get things done
Business response:
Hi Bill, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
I have had all my issues resolved in a timely manner. Important for me has been to get qualified service without spending hours browsing web reviews. AHS has been working very well for me.
Business response:
Hi Pete, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
I've had American home shield for years and every time I have a problem they get it fixed for me and it's worth every penny of what I pay monthly thank you American home shield
Business response:
Hi Joe, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
I've had 3 claims in my new house, and I have not had any problems getting those fulfilled in a timely manner!
Business response:
Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,094 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.