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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm in a rental condo and the refrigerator had a water leak. There was water all the time on the floor from the refrigerator. Majestik Appliance Service fixed it. It seems like it was some clogged pipes underneath because it drains normally, but it doesn’t drain anymore. They did a very good job. We’ve used American Home Shield twice, in January and this last month. Submitting claims is super easy. It just happened that both cases were appliances related. The same vendor took care of them. Majestik is a very good company and... read more
It's easy submitting claims with Home Shield. I had a dryer claim and Tech-Tonics came out the next day after I submitted it. Their tech did fine.
We had a leak in the shower. We had requested somebody that knew the specific manufacturer of our showerheads, figuring in the past and just by experience that sometimes, people show up then they say they really didn't know those things. And that was what happened so we asked for somebody that knew the equipment. American Home Shield said they were sending somebody out. That was very timely.The tech from a previous company, before Nutex Mechanical, was extremely nice but he said we needed to find somebody that knew this equi... read more
When the garbage disposal wasn’t working, the tech from Paramount Plumbing and Gas had to replace it and was able to do it the same day. He was wonderful. The only thing I don’t like is that $100 each time is a lot of money. But other than that, the garbage disposal now works perfectly.
My dishwasher appeared to have a leak one time and I submitted a claim online to American Home Shield. They sent Sears to service my request and the tech who came did a good job. He took the bottom piece of the dishwasher off and looked underneath to make sure there were no leaks. The dishwasher had overflowed because of the soap buildup inside the tub. He gave me good advice on how to keep the soap from building up in the dishwasher. I have always rinsed dishes off and he told me not to do that. I'm glad I have my AHS warra... read more
It's pretty important having a warranty. I have AHS for a rental property and the coverage I've gotten from them is very good. I did a claim online for an electric issue and Always Open & Shut Garage Door came out. Everything went fine and the issue was repaired. I haven't heard any complaints from the tenants.
After making a claim for a plumbing issue, American Home Shield sent out Tom Melton Plumbing. The scheduling was really quick but I didn't like the range. They gave a 12-hour window when the tech would be here. Thankfully, I'm laid off right now. They told me that the tech would call me 15 minutes before he was here, which he did, and that was fine. If I needed to go anywhere, I could take off and not have to worry about it. The guy fixed the leak I had on my sink and he also replaced something. I felt fine about him. He res... read more
It didn't seem like I was getting enough air in my living room because the vents were smaller and the guy who came bent the vent so the air would aim a different way. There wasn't really anything he could do unless he could put a bigger square where the air comes out, but he did the best he could with what I had. American Home Shield also fixed my electricity when my lights went out. The guy who came was super smart, very polite, nice, and knowledgeable. He came out and boom, boom, boom. He went room by room. He got the brea... read more
I had a light that was out over in the dining area. It was one of the dimmer lights and it had been crackling for a while, so the electrician from #1 R & R Electrical Allstar came out and took that one off. He told me that the dimmer was bad. He reconnected it, and then he put in a new upgraded type dimmer. So, I was pleased with that. He made the fix the day he came out. He changed everything out, and I have been fine. I’m a schoolteacher, so I have been working from home. And that particular light was the main light that I... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.