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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Both AHS and ******************* have served me well over my many years of service from them both.
I normally submit claims online and it's easy to do. I had a claim for the refrigerator and Plumbing Enterprises was sent out. It took them not even a week to come out and the tech was good.
The AC was not cooling the upstairs. I submitted a claim online with AHS and it was relatively painless. Then, Cote's Mechanical came out on the same day and fixed it. But the AC stopped working after three days and I gave American Home Shield a call so I wouldn’t have to pay the service fee again since it stopped working so soon after we had paid for its repair the first time.The same contractor came out the next day and they were great. The only thing that was a little disappointing was that when I called, they weren’t abl... read more
I called American Home Shield for my air conditioner to be fixed. The guy for the AC came out, and he said, “Oh, this is not the unit. Somehow, your electrical box is not turning on the AC. So, you’re gonna need an electrician, not me.” So, then American Home Shield sent out the electrician. I was getting off work and when I met him at my house, he had already been at the box. I went over to the box, and he said, “Oh, somehow this is not connecting. It’s not making a good contact.” When I asked what I needed to do, he said h... read more
Submitting a claim to AHS has been very easy. If we do it early in the week, we normally get seen that week. But if it’s only something that happens on like Friday or Saturday, then it’s normally five days after that. They are very easy to engage with. The contractors have all been really professional as well. We submitted a claim for our dishwasher door that came off. It was leaking. The first contractor came out, recommended that the whole unit be replaced. American Home Shield said that was due to us being too rough with ... read more
I’ve had Home Shield in the past, so I was pleased with the service. One of the burners went up on my stove, my microwave needed a sensor because it wouldn’t go past 30 seconds, and my ice machine wasn’t working. Richard’s Appliance was pretty good with the text message. And then somebody called and asked if I was available when they did the appointment, and that was it. The tech came and they ordered the part, and then he helped me order a filter for the refrigerator because I had to order off a lot, and then he put all the... read more
I'm familiar with Home Shield, but when I first had them, my house was new. I became disabled and I just couldn’t afford it, so I came back. I called because the AC was making up a noise. A-US Air Conditioning came out, then tech said the unit was low on freon. He just put some freon in it and that was it. I didn’t like that I had to pay for the freon. Home Shield just paid $10 a pound, which is what he said, and I didn’t know that. I didn’t know that I had to pay out-of-pocket. What's the use of having Home Shield?When he w... read more
I like American Home Shield’s reliability and I’ve been with them for several years. The technicians came out for the dishwasher and the refrigerator. They were nice and it went great. They ordered parts and came back, and it took just a few days.
Anytime I call Home Shield, I’m satisfied. It was excellent. I was given the name of the company, a number, and when I can expect them, or they would call me. All that took place. All Hours Emergency Plumbing came out and they replaced the garbage disposal. The tech was awesome. He came and did his job, and was professional. Before, the garbage disposal wouldn’t operate. And then, over time, the smell in the garbage disposal itself improved immensely. I’m able to use it and it doesn't have a smell anymore. I also used Home S... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.