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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The kitchen sink stops up, and then it unloads into the bathtub. The guy from Triple S Plumbing was delightful. He was wearing his mask and explained things so nicely. He gave me some tips on what to do to prevent problems, and I thought that was really above and beyond the call. Usually, they just come out and do the job and leave.We've had AHS for about five years and we use them mostly for the plumbing, and they have been good when I request a certain contractor. I was unhappy about the air conditioning problem, but it’s ... read more
The Air conditioner stopped working on Friday evening, We submitted a claim online and got an appointment with service provider which was the easiest appointment available on Thursday of the following week. The contractor was running late and called to let us know. The problem was fixed within a matter minutes and explained what the issue was and tested HVAC throughout the house to ensure everything was working.
We’ve had problems with the well and this was the second time. American Home Shield sent out a tech but when he came out, he said it was an electrical problem. It turned out that he was a plumber and not an electrician. And it had to be another contact and another appointment scheduled for somebody else to come out. In this case, the water went out on Thursday night, and when I called in to get an electrician to come, I was told that the electrician wouldn’t come until Monday.There were two homes that operate off that well, ... read more
I like to get my house sprayed a couple times a year. I was looking on the website and I saw that AHS offered a $75 spray. So I called them and Terminix did a good job. I had a few ants around the yard and the techs were pretty good. As last time, they have with them two termite baits for me because they noticed I didn’t have a termite guard. So they brought that to my attention and put that up for me. Everything worked out pretty good. I had a claim for the air conditioner before and that also worked out well. It was fixed.... read more
The garage door people that we had to use were out of Leawood, which is two and a half hours away. They took a long time to get to us, and then they didn't fix the issue right and had to come back. But they only come out here every so often. We didn't wanna wait. We have garage door people here so we got somebody here to do some of the work. They fixed it and it has been fixed ever since. We had to call into AHS and do it in a different way. We had to pay for the repair and then submit the claim. The contractor from Part-tim... read more
American Home Shield could not have been more efficient at speed or sending a five star quality AC Company to us with Gradys AC Services from Alvin, Texas. The first time was fixed but had to be called out again after two days with a different problem. They came out very quickly and had our AC fixed and running well.
My air conditioner was not cooling enough and the technician put refrigerant in there. I thought it wasn’t working and I put in a follow-up to American Home Shield. It was something I heard but it’s working fine.
My mom has used American Home Shield and she had a lot of positive experiences. So, she recommended it to us. When I have a claim, I submit it online and the process has been easy. So far, everybody that they sent out had been very nice and recently, they sent out Greenway Home Services for my refrigerator and my dishwasher. They replaced my refrigerator but I’m still waiting for them to fix my dishwasher. They had to order parts and they came back, then they had to order another part. So now, I’m waiting. I also wish Greenw... read more
I have 2 single family homes which means having 2 separate warranty contracts with Home Shield. Service has been fantastic lately. Lately meaning within the last 2 years. We have had a variety of issues especially with the rent home. Diagnostics and repair have been excellent. And the customer service with Home Shield has been exceptional.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.