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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a excellent experience, i recommend service, tech and company. They are quick to respond to your request. I had no problems or concerns to report. thank you
We had two faucets that were not working properly. So, AZ Remodeling & Plumbing replaced the temperature gauges on the top of the sink in both bathrooms. Then, we also had a toilet that was running where they came in for and installed a new piece on. We had an electrician from a completely different vendor come as well and that was a good experience. Everything has run very smoothly with all the contractors. Submitting claims to American Home Shield has always been very easy, too. The online method is ideal -- it is very sim... read more
The kitchen faucet was broken and the bathroom had backage so we had sewage backing up in the tub and the shower. The technician who was friendly and professional was able to fix the backage in the sewage in one day. He said that it will probably happen again but it's fixed for right now. He had to come back for the faucet because I had to get a new one. American Home Shield's response time was excellent. I put the claim in on a Sunday and the technician came out on a Monday. My deductible wasn't an arm and a leg. It's also ... read more
I came home and I had no AC. I submitted a claim with Home Shield online. And then, once Greenway Heating and Cooling came out, everything went fine. The tech explained a lot of stuff in detail and was very friendly. I had no Freon. I was low on refrigerant in pounds. He added dye in the refrigerant.
There was a light in my closet and an outlet in the downstairs bathroom that weren't working. I called AHS to submit a claim. The contractor was fine but trying to reach them was a little difficult. But I was able to get the owner on the phone and then the person that came out was very professional. When I called, I asked them about social distancing and PPE, and he advised me that their contractors come in with masks and gloves and also feet covering. AHS has been awesome so far. My girlfriend is in the process of buying a ... read more
We've been satisfied with American Home Shield. I really like being able to go online and submit claims, and not having to call and be on hold. It seems quicker. The plumbers, electricians and all the people that responded had been very nice and they followed up pretty quickly. Generally, their contractors are local and I usually never have to wait that long except when they have to order a part.We had a plumber from Lake Plumbing came out and fixed our problem. Then our central vac went out and we had Jaeger Electric. Their... read more
I was having issues with my dishwasher. I called American Home Shield and their rep was fine. Sears was our designated contractor and three weeks ago, someone from there came out. I felt good with this last contractor. He explained things to me and I was very comfortable with him. I saw him replace something and put a brand-new part on it. The detergent and rinse, where you put that at in the door, is not working. But my dishwasher is still acting up and this started on Sunday.Having a home warranty is very important. We're ... read more
Direct Appliance did well. The contractor understood the problem in our refrigerator. He checked it out and fixed it. We had to empty the freezer and he finished off quickly -- the repair was done within an hour. We opened the back and he was in and out through the back door. I wasn’t concerned with his lack of space to put my stuff in, but everything went well. He was good. Overall, I’m very pleased with American Home Shield because I’ve used them in the past. Everything has been well.
After trying to resolve and issue I finally spoke to Tay in the Georgia office, she went above and beyond my expectations. We have used AHS for 13 years and she by far has been the most helpful person!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.