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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield could be more transparent in what’s covered before we pay the $75. I had a situation to where I paid that but the plumber couldn’t fix the problem. To be able to do so, it didn’t fall under the warranty. I was out $75 bucks. But other than that, I’m glad I have AHS. I’m just living in this house now going three years and they're amazing with a number of things. Gilmore’s Home Solutions came out for a heating element in my dryer. I paid the $75 required for service, they came out and fixed it. The dryer i... read more
We had a great experience many years ago with American Home Shield and this time around, they've been excellent. I had two claims, one for the microwave then the other one for the dishwasher. Professional Appliance Service was sent. We needed to wait for a part because it needed to be ordered. They installed it and answered all the questions that we had. Everything went very smoothly.
We had an issue with our toilet. It was running and there were a few things wrong with it. The claims process of AHS was pretty easy and smooth. We let them know. We typically do it on the app and then someone would contact us and come out. The guy that came to fix the toilet was really good. So far, we’ve been pleased with AHS.
I've called AHS three times. The first one was for the garbage disposal and the second time was for the dishwasher. Now, the third was for an electrical issue. Three different companies and all three have been great. I like the quick service and the turnaround of getting someone out. For our most recent service, the company was excellent. They were quick and they got everything done. If I could, I'll definitely use them again. I'm very satisfied.
I have been with AHS for a couple of years and we like their service and their professionalism. Recently we have two ceiling fans that need to be fixed. One doesn't work at all and they're supposed to replace it. And the other one, they're supposed to fix the switch on it. They had to come back out and fix it. But AHS said they had to get somebody else to come out and finish doing what they needed to do. They had to purchase a fan and then get the part for the other fan b we haven't heard anything.
My dishwasher would not drain and then it would not clean the top portion of my dishes. I called American Home Shield and Frix Appliance Repair came really quickly. The Frix and their tech have been super. We thought the dishwasher would work its way up and I felt that it was fixed, for a little bit, and then it just never did. It's still not working well. It's still not draining and it's still not cleaning the top part so I have reached back out to make sure. Overall, my experience has been fine. My dishwasher is an older m... read more
Repaired my AC unit very quickly in a just a few days.
good service, gives me peace of mind knowing I can call and get things repaired quickly.
I had an appliance issue recently at my other house with my son's mom. The dryer there stopped working and she called the claim in to American Home Shield while I was on mute. DNJ Services, one of their contractors came the Tuesday after the Friday I called. Their tech was a top professional. He got right to fixing the issue. Things have been well since then. I've had AHS since I've owned my house and that's been 19 years. It has been worth it for me. I've had things that I had to get done. This warranty has definitely beate... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.