This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was an issue with the heating element in my dryer. My dryer wasn't doing any heat and it broke down on Friday and the tech was here on Monday. He was very professional. He showed me his ID, came in and took apart the dryer. It took him a couple of minutes. He said the heating element was toasted and he had to order one. He said it was about a week before it would come in. The part came in when he said it would. It was fantastic. I don't have a lot of income and things never break down when you have money. Having the wa... read more
We have needed to use our American Home Shield warranty on multiple occasions. Each time, it has been simple to use and the contractors have been kind, courteous and extremely professional. This has been a much appreciated peace of mind service for my family. We are very satisfied with American Home Shield and look forward to a great partnership for years to come.
We were very happy with 2 Morrows Heating and Cooling. They called and said they’d get there a little bit earlier, showed up, and they handled everything great and they split. My wife and I were both very impressed and we thought they did a good job. We would definitely use them again. We’ve been satisfied with American Home Shield ever since we’ve had it. The first time we used them, they went with a company out of Illinois and we never heard from them. When I called, I got the voicemail from them saying they were out of bu... read more
We used our Warranty to fix our dishwasher. AHS first automatically assigned us to a company with bad reviews, so I called to see if we could get another repair shop and they, no questions asked, assigned us to the manufacturers directly. They were wonderful and fixed our dishwasher quickly! So happy we have a Warranty with AHS.
We have AHS in Florida, but we were so happy with the results when we needed it that we also signed up with them in Pennsylvania where our regular home was. Our toilet was constantly running and the water was not shutting off. We were afraid it was gonna up the water bill at the condo. The gentleman came and took care of the problem. He knew exactly what it needed, went out to his truck, and next thing, it was fixed and running perfectly. I don't think it took more than 20 minutes, which was quick. He was excellent and did a... read more
American Home Shield's plan had the best coverage for air conditioning and heating, which down here in Oklahoma is always a problem because it's so hot. AHS paid the most. A couple of the other companies had a lot of limitations on AC. That is the biggest problem down here. Overall, AHS has been a really good value. My AC had to be serviced and checked out because I was selling the house and the inspector thought it was not cooling 100%. I did a claim for it online and it was fine. My given contractor for this was A-US Air C... read more
Home Shield is a good company. It has helped us with a lot of issues like plumbing and appliances and they provide better service than some of the others out there. Recently, our door would not go back down. I filed a claim online and it was very easy. The contractors were really quick. They said they'd be out the next day. The tech came and he did really well. The door was working great after the repair and we could get in the house that way. It's starting to have problems again but it's a pretty old system.
I submitted a claim online to AHS because the pump wasn’t getting any suction and wasn’t circulating the pool water. I was messaged that I would receive notification within 24 hours to set up an appointment. The contractor that AHS sent was great. He was very thorough and very professional. I really liked the service that he gave me. This was my first claim and I was amazed by how fast and efficient the process was. I'm very pleased with AHS.
My place has been a plumbing nightmare. The most recent claim was a pipe in my laundry room that’s underneath the sink. We discovered, at night time, it was leaking. The tech from Rescue Your Air came a few days later the following week and by that time, we were able to stop it with the shutoff valve. The tech ran water and it didn’t leak. He just did some adjustments and tightened the fitting on that rubber crappy pipe that they use nowadays. Then we had a toilet flush handle that was broken and he replaced it. As I look at... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.