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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The plumber from Draingo of Alabama who came for American Home Shield did fine for us. We had a minor issue and it was fixed in no time.
The guy from A-US Air Conditioning came out and He gave the unit a very nicely detailed look. I was quite happy. He told me what my options were and in the end, we added some refrigerant, which was something that I requested even though it wasn’t fully covered by Home Shield. The prior guy I had come out told me I needed a new unit, but he was lying. He wanted to sell me a new unit when I just needed a small recharge and that was optional too. It had nothing to do with Home Shield though. Also, everything about the A-US guy ... read more
Our ice maker was broken. We submitted a claim and Appliance Wizard, one of American Home Shield's contractors, came. The tech was great but he couldn't do anything. Appliance Wizard had to order a part that they were gonna try to get. That's the third guy who has been out for us. While he was very nice, it's frustrating. In the couple of years we've had AHS, they've usually been very responsive. Still, we'd like to get the part needed out and get our problem fixed.
Appropriate response to my requests and qualified technicians
Easy to access and pleased with service.
2 out of the 3 times I have used them it was extermley simple!
Never had a problem with them, always fix what I needed
.
The previous homeowners got American Shield for us and we were really pleased, so we renewed. They have been fabulous. Any time I need service, they get right back to me with the person who’s going to do it and they turn out to be really good. My only problem is it always involves extra money. Like with a water heater repair, they said I had to put another $1,200 of my own money. And then, one time with the furnace, I had to put in a ton of money and again, with the air conditioning problem, I had to put in $1,800.They alway... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.