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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,029 reviews
Michael McAfee's profile image
Michael McAfee 
4 years ago

You fix our stuff or replace it. The fee to come out for service is high but you would spend that anyway to get a technician out from somewhere else. 

Business response:

Hi Michael, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

brian's profile image
4 years ago

because so far never have had a problem getting any thing fixed 

Business response:

Hi Brian, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Luther Thomas's profile image
Luther Thomas 
4 years ago

We have always gotten good customer service, timely responses and whatever needs to happen to repair our equipment is taken care of. 

Business response:

Hi Luther, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Juliet Bruno's profile image
Juliet Bruno 
4 years ago

They have been there when we needed them. They've been timely. The people that they've sent to my home have have been very professional. 

Business response:

Hi Juliet, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Kevin Smith's profile image
Kevin Smith 
4 years ago

Customer Service, very good value for the monetary investment. 

Business response:

Hi Kevin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Sam Gephart's profile image
Sam Gephart 
4 years ago

We had a problem with our disposal. Both Eddie and Orlando arrived, were very professional, deduced the problem in minutes and had a new disposal installed within the hour. They were prompt, very business like, knew what to look for and resolved the issue quickly. This is how a service call should be handled and they were very polite also. 

Business response:

Hi Sam, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jeanne Oliphant's profile image
Jeanne Oliphant 
4 years ago

They bring qualified professionals to resolve your problems & respond quickly & cover many needful things ! 

Business response:

Hi Jeanne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Tammy's profile image
4 years ago

On timely manner friendly every time I need them the come thru 

Business response:

Hi Tammy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Amy W's profile image
4 years ago

They have been quick to respond and help. 

Business response:

Hi Amy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,029 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.