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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Issues that occurred in February still not resolved
Business response:
I hate to hear you were not satisfied with your experience with us and I would like to connect with you regarding it.
Once I was able to get through and talk to the right people, everything went fine. Problems with cooktop and a refrigerator, and they were both fixed at the appt time reserved. No problems with the repairs or the technician sent to fix the problems.
Quick response, on-time, knowledgeable staff
Business response:
Hi Judy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Ease of asking for help when something at home is not working.
Business response:
Hi Luis, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.
Right on time with excellent customer service
They send reliable contractors that get the job done. Was pleased with the contractor, he was prompt and efficient.
Business response:
Hi Sandra, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Always professional and connects you to the right person to get the job done.
Business response:
Hi Wilma, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Was there when I needed them....right away.
Business response:
Hi Julie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Excellent response time with outstanding in fixing issues. Terrific help from your staff.
Business response:
Hi Larry, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,018 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.