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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,026 reviews
Robert Steiner's profile image
Robert Steiner 
4 years ago

Have always solved problems and responded in a timely manner. Automated system could be improved. 

Business response:

Hi Robert, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Kaivan Khoshroo's profile image
Kaivan Khoshroo 
4 years ago

No hassle. Easy to use. Gets the job done. 

Business response:

Hi Kaivan, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

harry matte's profile image
harry matte 
4 years ago

Topnotch service people who come quickly and fix the problem 

Al MacLean's profile image
Al MacLean 
4 years ago

Almost always get quick response. Most of the persons sent to the house do a 3 job. 

Business response:

Hi Al, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jeanette's profile image
4 years ago

It was our first experience. They were professional. I got the email in a timely manner. 

Business response:

Hi Jeanette, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Mike's profile image
4 years ago

Knowledge and the great customer service. 

Business response:

HI Mike, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Christine's profile image
Christine 
4 years ago

Renewing your policy is easy, the website is easy to navigate. 

Business response:

Hi Christine, We hope you continue to enjoy AHS! 

Priya Apte's profile image
Priya Apte 
4 years ago

Overall it was a 4 experience. The service 4 the tech was very efficient. 

Business response:

Hi Priya, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Halina Wong's profile image
Halina Wong 
4 years ago

Nice coverage except for a few exception regarding Fire Alarms. But hold times, online options for listing things in detail are lacking. Transparency with what the vendors write is not seen and this is a big negative because they often are not thorough in checking the items and sometimes DO NOT get the list (so they claim) then they leave and walk away. Because I do not see what they report there's no way for me to challenge them unless I call and wait for 45-1 hr to speak to a rep. Please update this important step. Otherwi... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,026 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.