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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,935 reviews
Cathy Sullivan's profile image
Cathy Sullivan 
4 years ago

Our issues up to this point have been mostly covered, and our service providers have been excellent. 

Business response:

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day. 

Ruby's profile image
4 years ago

I love the coverage, but many times it is very slow getting service. 

Chris Adams-Hart's profile image
Chris Adams-Hart 
4 years ago

Coverage is good. Customer Support communication is slow, not proactive, and it takes 30+ minutes to get someone on the phone.. 

Carol's profile image
4 years ago

Always seem to have to wait days for parts 

Peter Wesner's profile image
Peter Wesner 
4 years ago

They are the best! Very attentive to my phone calls and concerns. I receive repair man out here immediately and if it had to be repaired or replaced it was taken care of! I would highly recommend them to everyone! 

Business response:

We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and thanks for recommending us. Enjoy your day. 

Ml's profile image
4 years ago

Professional and good reliable coverage...... 

Bruce's profile image
4 years ago

On time friendly quick fix explained what he was doing 

Business response:

Hi Bruce, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Alberto Sokol's profile image
Alberto Sokol 
4 years ago

AHS has done everything they promised in a very professional manner. 

Business response:

Hi Alberto, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Brent Davidson's profile image
Brent Davidson 
4 years ago

Good service and coverage, good value, the coverage and replacement options are excellent. 

Business response:

Hi Brent, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,935 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.