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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The sink hoses popped off. They were leaking water under my kitchen sink. The sink was clogged in the upstairs bathroom and the shower was leaking. But the contractor could only fix the sink in the kitchen. When I submitted the claim online, the website was user-friendly. Everything was pretty much laid out. But it wasn't as detailed as I think it could have been. If you had a problem with the plumbing, you should be able to put in there more specifics of what you needed. Because when the contractor came, the tech knew nothi... read more
The AC wasn’t working, and when the guy came out, he discovered that the lines froze. He repaired it. Everything was perfect with him. He came in a timely manner and was covered up with his mask. He was very professional. I stayed out of his way, and he got the job done. I’d recommend AHS.
When I submitted a claim for my refrigerator problem to American Home Shield, their contractor Ericksen Appliance came out when they said they would. Their techs were very professional and polite. We’ve had work done on our refrigerator before through another contract and we had a ton of issues with them. This was a 180-degree difference. The techs had to get a part which took a couple of days. Still, everything went fine and they resolved my issue. Things have been great since then.
American Home Shield’s website was very user-friendly but I was trying to follow up on a group of repairs that I had submitted because we were asking for reimbursement for an installation, and I could not get through to anybody that spoke good English. I would be on hold forever and then it would take about 20 minutes dealing with that person and they would say they couldn’t handle my claim and that they would have to transfer me over. I'd be back at the beginning. Still, the contractor, Ave's Lock and Key, did a great job. ... read more
The air conditioner outside was doing a loud humming sound. It needed three pounds of Freon and Relaxed Heating and Air put a condenser in the air conditioner outside, and it stopped that humming noise. I wish they would give a senior discount and that they would cover more for the amount of money that I pay instead of them keeping on going higher and higher and the same things are getting covered. Nevertheless, I’ve had good experience with them overall.
Having AHS has been super easy. I love that I can just go online and not have to wait on hold. Within a day or two, I would hear from the company that's gonna service me. Every contractor I've met through them has been pleasant. I submitted a claim through AHS's website for a pool issue. AHS's contractor, Clear Water Management, Inc. was really easy to communicate with. They came rather quickly and when they went to switch my pool on, it wasn't operating. The problem was that the pump itself was leaking. Plus, the filter was... read more
The tech from A-US Air Conditioning of Texas was excellent. He pinpointed the problem and told us that he would have to go back and get the part. He came back the next day early, fixed the problem, and now the air conditioner is blowing cooler than before. Keep up the great service, American Home Shield.
American Home Shield sent All Brands for a microwave repair. The technician was very pleasant. He was able to fix the microwave the same day. With AHS, I have the peace of mind. They are pretty reliable. They are very useful, provides the security and highly recommended.
I have been so glad a friend recommended American Home Shield .Your response to my problems have been quick and the repair people you have sent have been very professional and courteous
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,452 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.