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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We originally had American Home Shield warranty included with our home purchase in 2017 and have continued to renew their warranty since then. We have used their warranty services on multiple occasions with great results, and quick communication from their customer service when I had any questions in regard to their coverages. Now they even offer the choice of picking a servicing company from a list of contractors in my area, which is a great addition since I like reviewing companies before they come into my home.
Fast diagnosis, great communication. Good job
We had a really large windstorm then the next day when we came outside and the pool started up, I noticed that there was a pretty sizeable leak from the filter in the pool. But I wasn't sure whether it was caused by something from the storm or it just was a coincidence. I went ahead and tried to fix it myself but I couldn't get it to work. So, I submitted a claim with American Home Shield and it was pretty easy through their website. They sent out Breakthrough Pools and the gentleman that came out took the pool filter apart.... read more
Lane Service was great. Their technician came in and completed everything within a matter of 20 to 30 minutes. When I called American Home Shield nine months ago, there was a miscommunication where I schedule something and it wasn't scheduled.
I had a different warranty company when I bought my home and after the year was up, I was gonna go back with them but they were tripling the price. My son-in-law referred me to American Home Shield, so I went with them. When I first signed up, they did what they said they were gonna do. I've only called them one time but everything went smoothly to me. When I called them for the AC, they said that they were gonna get in touch with the tech and he called. He was on time. He was courteous and nice. He came in and got the job d... read more
Putting in a claim with Home Shield has been very easy and I've had nothing but good experience with them. I had a water heater claim and Watkins was out within a handful of hours to repair it.
The contractors that American Home Shield sends out are good and very nice. Depending if there’s a holiday, a contractor comes out in a couple of days at most. When the fan in my bathroom wasn’t working, it was Aim High Electrical that came out.
I thought I had a leak under my sink, so I called American Home Shield. But apparently, it wasn't leaking. The faucet underneath that you can unscrew where the water comes out was loose and it was making the water go back under the sink and then leak out. My husband and I would've never thought to look at that because we're not plumbers. So, I paid 100 bucks for a tech to come out and screw that on. He was there for two minutes. I was irritated.Any time I have a service request, I just go online and hit my service request, t... read more
I got up Sunday morning and the refrigerator was not working. The lights were coming on, but there was no cool. It was getting warm inside it and I couldn't figure out what was wrong. I filed a claim with American Home Shield online and it was super easy. They scheduled Sears to come out first thing the next morning and the tech fixed it real quick. We're back up and running. We called AHS last year for something with the AC unit and that also turned out an easy fix. I used one of their competitors for a few years and submit... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,450 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.